Home screen/app restrictions???

jonros
Contributor

I got a set of iPhones/iPads with some restrictions. I can't get it to work so you can delete or move/make folders on the home screen. If I but a device in exclusions within the configuration profile it works, but not when it's in target.
Se bellow:

jonros_0-1646650249788.png

Looks right for me or is there anywhere else to set up what's allowed or not?

 

4 REPLIES 4

ljcacioppo
Contributor III

Do you also have a Home Screen layout payload in the profile. If you are enforcing a certain Home Screen layout, it would prevent the iPad from being able to organize/delete the apps differently than set by the MDM

Ye, we do. Then we solved the problem what was causing it. :)
Thanks.

lgarcia
New Contributor

Hi, may I know how you solved that, having same issue trying to move apps or creating a folder

@igarcia if I remember correct we skipped the Home Screen layout payload.