iPad enrollments

LyndhurstSchool
New Contributor

Hi all,

We are experiencing a weird issue with our mobile device enrollment under 9.0. So let me start by saying when we upgraded to 9.0 we lost our certificate authority and unfortunetely we couldnt recover it. Obviously this means that I have to do a complete re-enrollment of all my computers and mobile devices. Now the computers are fine there is no issues re-enrolling them however my mobile devices sometimes start loping on enrollment. What I mean by this is that it keeps pushing the configuration profiles to the device repeatedly even though they are already in there. Has anyone seen this behavior before and if so is there a fix for it?

1 REPLY 1

ItsMe_Sean
Contributor

Hi OP

I believe this issue was addressed in Casper 9.01 as noted in the release notes;

[D-005000] Fixed an issue that caused the JSS to continuously install an iOS configuration profile on newly enrolled devices and never update their inventory if all mobile devices are added as targets to the scope.

Install the updated version of Casper and let us know how you go.

Regards
Sean