iPads not being picked up by proxy

New Contributor

I'm currently working a job where I need to connect several iPads to a jamf pro network. These iPads are either brand new or being formatted after previous usage. There have been details given to me on how I would get them to connect to jamf but there has been an odd batch that refuses to be picked up by the network proper.

What I mean is when I input the proxy settings for the iPads, usually it would detect the jamf server and enroll into it. However I have been having an issue where it doesn't give me this at all and goes through a standard iPad set up procedure. I've formatted the iPads over and over again but results are generally the same.

Is anyone able to determine my problem?


New Contributor III

Since you are using a Proxy in your network environment, sounds to me it's a network related limitation that is causing the issue you faced.


You'll need to check with your network folks.