Make Self Service Notifications "Alert" Style Notifications

dtmille2
Contributor II

Morning! I find it odd that there doesn't appear to be a way to configure Self Service notifications to be "Alerts", in other words stay visible in the upper right corner of the desktop until a user clicks on them.

Is there a setting I am missing, or has anyone figured out a way to make them stay visible so a user has a chance to install an software update, such as a patch policy, before it is enforced automatically?

2 REPLIES 2

mm2270
Legendary Contributor II

There isn't anything you're missing. Jamf just doesn't deploy the application that displays the alerts in that configuration. I don't know why. There is a feature request here that asks for this exact thing that you may want to add your vote to if you haven't already.
I agree it's a poor user experience how it's set up now, especially since when a patch is about to enforced, you REALLY want to be sure your end users are seeing that message.

BoscoATX
New Contributor III

We've been using the following script instead of Self Service notifications. It appears to be working much better for our users.

https://github.com/fauxserve/Casper-Scripts/blob/master/Policy%20Scripts/jamfHelperByPolicy.sh

Here's a great write up on how to use it:
https://www.modtitan.com/2016/10/demystifying-jamfhelper.html

Hope this helps.