Microsoft outlook notification - unable to change grayed out

bravichandran
New Contributor III

HI,

Users unable to change the notification option in system preferences its grayed out only for Microsoft outlook app. for rest of the apps its working

Any idea how to make it enable.

bravichandran_0-1660073015678.png

 

2 ACCEPTED SOLUTIONS

sdagley
Esteemed Contributor II

@bravichandran Did you deploy a Configuration Profile with a  Notifications payload for Outlook? If you did that has precedence, and you'll need to remove it so the user can choose their settings.

View solution in original post

bravichandran
New Contributor III

yes. will remove that and check

View solution in original post

3 REPLIES 3

sdagley
Esteemed Contributor II

@bravichandran Did you deploy a Configuration Profile with a  Notifications payload for Outlook? If you did that has precedence, and you'll need to remove it so the user can choose their settings.

thanks a lot.. its working after removed that 

bravichandran
New Contributor III

yes. will remove that and check