Microsoft Teams ios pin code requirement in shared ipads

miguelfc
New Contributor III

Hello,

We are having an issue with Microsoft Teams on our Shared iPads because it is requesting to setup an access code. Without setting a pin or touch id the App crashes.

 

Does anyone know how to make the App work again?

 

Thank you

 

Miguel Frade Correia

2 REPLIES 2

MikeMikeMike
New Contributor II

Is the pin code required by your Teams administration? If so, the iPad probably has to be protected since it's ostensibly going to access corporate data...

miguelfc
New Contributor III

Hello Mike,

Hello @MikeMikeMike ,

Our Microsoft Admin wasn't aware of any change to the policy... For the personal iPads we are covered and all have pincode/touch id enabled. In the shared iPads I'm not able to apply pincode protection.

 

Thank you