Pre-stage enrolment packages skipped?


We've recently acquired a cloud distribution point, primarily to deploy PSE packages, and are looking at DEP Notify for a slicker build process and eventually Jamf Connect for slicker logon.

I'm looking at DEP Notify in the first instance on its own, I've updated a PSE config with an enrolment package, the package is signed and I've created a manifest file, etc. I have a script that works, the package deployment is fine via Self-service etc.

Devices associated to this PSE configure as expected but they don't install the package - DEP Notify in this case. I can't see anything in logs to help troubleshoot this at all, anything obvious to look at?


New Contributor III

When the machine is booted, you can check the logs with
log show --predicate 'processImagePath contains "mdmclient" OR processImagePath contains "storedownloadd"' --debug --info --last 1h
to check if your Package has a wrong checksum, or a wrong manifest etc.

bye, Fridolin.


There's a lot here, what would I be looking for?

Valued Contributor II

Using DEP notify, I am assuming that you are calling policies with a trigger. Can you check one of the policy logs to see what's happening there? That's not the whole picture, but you'll see if it's a simple failure (like not having Rosetta installed on an M1 Mac)