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Profile Installation Failed

shikhartodaria
New Contributor II

8 hours ago

We have been trying to manually enroll few Macs and since last week, we are getting the attached error message. These Mac were enrolled to a different JAMF server, and we remove the old profiles before starting our own enrollment process.

JAMF Error.png

We are not facing any issues while manually enrolling any other devices apart from those specific ones.

I have confirmed that MDM certificate and all profiles are fine.

 

Any idea what might be causing this?


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2 REPLIES 2

Shyamsundar
Contributor III

8 hours ago

try with sudo jamf RemoveFramework

 

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AJPinto
Esteemed Contributor

7 hours ago

Honestly, you really dont want to manually enroll devices. You should be using Automated Device Enrollment; this is what apple pushes stupidly hard for us to use.

 

As far as the error itself, make sure any traces of the previous management are totally removed and that macOS is current and the time/date are correct on the device. You also have 8 minutes from downloading the profile to install it.

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