Refreshing AD Group Membership

New Contributor II

We are having an issue where one of our users is having an issue where their AD group membership on the Mac does not match our AD server. I have removed the AD server and re added it. I have also restarted the computer (multiple times) to refresh the groups. This method has worked on all of our other machines that are having this issue. They are accessing a media fiber server that requires an AD account. His computer does not show him in the proper group so we are having access issues.

Please help!!



I don't remember exactly where but check in your Jamf console to see what groups they are in there, chances are there's a mismatch between Jamf and AD groups. Had this issue at a former job of mine and we would run into that from time to time.