Remove Dead Units From JSS

ekovacevich
New Contributor

We are trying to clean out all of our dead units from JSS.

When I use the Manage tab from the specific device in the inventory I keep getting either a never ending spin wheel or it will go through but if I search the device again is still shows. I think this is because the devices can't check in.

How can I remove these units from our the ISS?

1 REPLY 1

hkabik
Valued Contributor

This is a known bug, supposedly fixed in 10.6 when it is released.

In the meantime you can do bulk actions leveraging the API.

https://derflounder.wordpress.com/2018/05/19/using-the-jamf-pro-api-to-mass-delete-computers-and-mobile-devices/