Since my upgrade to 9.22, Every time Self Service is opened on a 10.5.8 machine it closes right away with the message "The application Self Service quit unexpectedly." When I click the relaunch button, it does the same thing.
Thoughts?
Question
Self Service Version 9.22 Crashes on 10.5.8
+4
+17Hi Jason,
Thanks for the question!
The behavior you're seeing is actually due to a defect (D-006112) in the Self Service application on 10.5.8 machines.
Our development team is aware of the issue and they are planning to have it fixed for a future release.
If you have any additional questions or concerns, please feel free to reach out either here, to your Account Manager, by giving us a call, or by opening up a support ticket.
Thanks!
Amanda Wulff
JAMF Software Support
Has this been corrected in Casper 9.24? We are seeing this also on our few 10.5.8 clients that we have left in a customer's environment, and they are running 9.22.
+17Hi itscasper,
D-006112 is listed as having been fixed in 9.24. It's listed on page 28.
You can find the full list of defects that were corrected, as well as a list of known issues, in the release notes at: http://resources.jamfsoftware.com/documents/products/documentation/Casper-Suite-9.24-Release-Notes.pdf
Thanks!
Amanda Wulff
JAMF Software Support
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