Teams not showing up in the screen recording section of security and privacy

rpayne
Contributor II

Just like the title says. I have an employee with teams not showing up in the screen recording section of security and privacy. He's on 10.15.7. I can't reproduce the issue. Has anyone seen this?

4 REPLIES 4

rpayne
Contributor II

Still scratching my head

DBrowning
Valued Contributor II

I had this happen to a user a couple weeks ago. I had them run the command below after they quit out of Teams. It re-prompted when they logged back in.

tccutil reset All com.microsoft.teams

Corey_Nechkash
New Contributor III

We had this issue a couple weeks ago. Our fix was to:
- have the user open Teams
- join a meeting (or call)
- click the "Share Content" button

Usually when the user clicks the "Share Content" button, the TCC pop-up would prompt them to allow access.

If that didn't fix it, we ran the command mentioned by DBrowning, then repeated the steps.

rpayne
Contributor II

Awesome. Thank you!