VPP Invitation

merc_support
New Contributor III

Hi,

We've migrated our users, and just sent a test invitation directly to an ipad. When the prompt appeared, we ran through the short process, and waited. A short time later, the prompt appeared again. And then again.

Looking at the VPP Invitation Usage log, it repeatedly lists 'User was retired' every ten minutes or so.

Any ideas? Thanks for your help.

5 REPLIES 5

Malcolm
Contributor II

My prompts dont even come through to the ipad :|

CairoJXP
Contributor

The prompts take awhile to go through for whatever reason. Even when you remove a user, it can take up to 10 minutes to go through. You'd think it'd be a fairly simple and quick process.

philipwoods
New Contributor III

I'm getting this behaviour too. Repeating requests to sign up to allow server to assign apps etc on the device.

Strange this is that this devices user had already responded to the invitation, associated an Apple ID successfully, and we've already assigned apps to him.

Just running a few Mac OS updates and restarting server now to see if it helps.

mmashlan
New Contributor

Anyone find a resolution for this? I can't seem to figure out the cause.

tron_jones
Release Candidate Programs Tester

@merc_support

Was this ever resolved? We are seeing the same thing in a test right now, keeps sending VPP invitation after every restart.