We actually killed JAMF Protect before letting it out of Proof of Concept. It was really an incomplete product and WAY too easy to disarm for a security endpoint. At least of 1st/2nd quarter this year when we were looking at it. When we were working with it, it really felt like it should be in a free alpha to help JAMF figure out what they needed. JAMF was very responsive to feature requests but it had too far to go to compete as a fee based product at that time.
Very much so. It is far from a finished product, and JAMF track record for actually finishing things they start is not the best. Really JAMF Protect should be in a free invite only beta. I'm sure if JAMF ever finishes it JAMF Protect will be a great product, but that day is not today and do you really want to pay to help them get it there?
Sadly I have to agree with @AJPinto , there's no proper documentation or reference guides and support is almost non-existent. When we ask for support troubleshooting a couple of custom analytics that were not working, Jamf kept suggesting we contact Jamf Premium Services. So not documentation and no support.