Jamf School
Approachable management for IT and educators
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Forum Posts

Server error 500

I have been trying to log on since last night. Tried again this morning to get the same server error 500 message. Tried to log via support got a message saying its not working.  View more

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global DNS entry iOS

Hi, Our schools are purchasing a huge amountof iPads end of the year with the purpose in mind to lend them to students fulltime, until the yare leaving. One of the few restrictions we are bound to set (via law) is a content filter per DNS. Since they...  View more

  • 266 Views
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Error "Jamf Pro Startup Suspended"

one of our server we installed the 10.21 and it was working fine but we downgrade that to 10.10.1 it get failed and we did this for test case to raise change when I downgrade its failed to communicate with URL after that I directly moved to 10.13 aga...  View more

  • 1376 Views
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Jamf School - Update app on 1 iPad

Since the most recent update to Jamf School, if I click on 'show devices' next to an app that has an update, and then click on 'Update on this device', it does nothing at all. Have tried several browsers, cleared cache, etc... but no amount of clicki...  View more

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jamf school: managed app configuration not set

We like to have a managed app configuration for "Book Creator for iPad".We arre using shared ipads, so the feature "enableCloudSync" schould be set.Under managed configuration, we set the proper plist config.But just one iPad get it. All other not. E...  View more

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How to clear passcode on iPads with no WiFi?

iPads that sit on lock screen for a few hours, go to partial sleep mode which disconnects from WiFi. The only way to connect them to WiFi is to wake it up and go to home screen. If an iPad is locked with passcode and not connected to WiFi, how will i...  View more

  • 6307 Views
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Hover Display in Device Groups (Jamf School)

First let me say how much better I like Jamf School (JS) vs Jamf Pro (JP). Feature Request When I am looking at Device Groups in JS, it displays the amount of Devices, Apps, Documents, Profiles in columns. I would like those numbers to diplays the co...  View more

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Jamf School Authenticate

I see that we can select enroll autenticate method from local users from Jamf School or select Azure, LDAP or Google. At the moment we use local users from Jamf and that option let us to install some apps, someone that use Google option can tell us i...  View more

  • 353 Views
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Issue Install "internal apps"

Hi, guys,I use the Jamf School Manager. As far as I can see, everything works fine, but the one thing that doesn't work is installing "internal applications" via Jamf. As soon as I click on "Reinstall" (see attachment), I get a prompt on my Ipads say...  View more

  • 222 Views
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Install internal Apps via JAMF

Hi, guys,I use the Jamf School Manager. As far as I can see, everything works fine, but the one thing that doesn't work is installing "internal applications" via Jamf. As soon as I click on "Reinstall" (see attachment), I get a prompt on my Ipads say...  View more

  • 230 Views
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Files App

Just playing around with the Files app in iOS 13 and the ability to connect to smb servers. Is there a way to configure this within the Jamf mdm that anyone knows of?  View more

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Moving devices from Jamf Pro to Jamf School

Hello, I work in K-12 schools. 150 of our original iPads were initially set up in Jamf Pro. Since then, we acquired Zuludesk/Jamf School. We have decided to move all iPad management from Jamf Pro over to Jamf School this summer and discontinue use of...  View more

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Jamf Teacher App Trying to use Applock

I am in the process of setting up our schools Jamf School. I have been trying out two iPad's. One for a teacher and one for a student. When I try to do an Applock, Weblock, or Attention it does not work I get an error message that just says "status.E...  View more

  • 277 Views
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Device List Column Display (Custom)

Currently when viewing Devices > Devices the column lists include a column for Region (which we don't use so I don't need it displayed). There is no column to display Notes (which we do use, and would love it if it were displayed). Please allow the c...  View more

  • 393 Views
  • 1 replies
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Jamf School Home Layout as Suggestion

I would like to create a Home Layout, but allow that home layout to be modified by the user. Something like a Home Layout Suggestion. Similar to the way Jamf allows you to Assign a Wallpaper, yet there is a checkbox that will allow the user to modify...  View more

  • 221 Views
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Jamf School API PUT by Username

Import Placeholder from CSV allows "AssignToUser" based on Username. I would like the API to allow the same feature. I need to be able to assign an owner of an iPad via the API by PUT "username". Currently, the API only allows assigning owners to dev...  View more

  • 323 Views
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Separate Jamf School section

I would like to see a separate Jamf School discussion area vs Jamf Pro and Jamf Now. I will be transitioning from Jamf Pro to Jamf School and would like to hear from others, but I would rather not wade through endless discussions of topics that are o...  View more

  • 793 Views
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Ipad 4 Apps Not Showing as needing Updates

For the district I work for we have a lot of Ipad 4 units that are not showing up as needing app updates under the apps section in Jamf School. We have some newer ipads running IOS 12 or higher and working just fine and are reporting that they need u...  View more

  • 447 Views
  • 3 replies
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LDAPS to AD (Jamf School)

Hi folks, Is anyone out there using LDAPS to Active Directory for authentication? I've setup a port forward and firewall opening, locked down to Jamf's IPs, but I cannot get LDAPS to work. I'm just testing locally at the moment on the Windows LAN, an...  View more

  • 538 Views
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Location Issue Causing Problems with Sync

I am managing 60 iPads in a one-building school district. When I uploaded users to ASM it added a duplicate location for my school. One of them was manually created, the other is SFTP. When I sync to Jamf, it is only syncing the accounts that were ma...  View more

  • 511 Views
  • 1 replies
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