Jamf School
Approachable management for IT and educators
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Forum Posts

Content Caching Module (beta) - no longer working

We had been making use of the Content Caching Module in Jamf School for many years to take pressure off of our Internet, however this is still in beta and has been failing to cache files for some time (I can't be certain of the exact date). I have si...  View more

  • 1201 Views
  • 1 replies
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jamf won't upload Excel Document to devices

I have used the documents tool to upload an Excel file to our managed iPads. I set the right group so that the file should be uploaded to every device we have.I did this yesterday. When I checked in just now I saw that there was no upload to the devi...  View more

  • 569 Views
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Prevent JAMF profile removal iPad

Hello,Is it possible to prevent iPad users to remove JAMF profiles from their devices? iPads are enrolled through AC2 (not DEP). Users are able to reach the profile under their iPad settings and simply click "Remove profile". This is causing huge con...  View more

  • 631 Views
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Shared iPad Bug - Tempory User Storage issues

Hi I seem to be having issues with our shared iPads, The iPads are set up for temporary users only.. They seem unable to always download all of the apps we have assigned, in total the apps assigned only add up to around 5gb at most. However the iPads...  View more

  • 559 Views
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Filter Users by Source - Manual vs ASM

I'm using ASM as the user truth.Interestingly, as we switch to the new year I see a range of student user records that flip to manual. (It's most likely because those who leave the school are still assigned a device at this point, so if they disappea...  View more

  • 462 Views
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Cannot Upload Chrome Enterprise PKG

Well hello! Recently, I've been unable to upload Google's Chrome Enterprise PKG into Jamf School without getting the error "Could not parse payloads of product archive". I chatted with Jamf support quickly and it sounds like they know about it as its...  View more

  • 1184 Views
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Time-Based/Scheduled Profiles Issue

Hello,I hope you are all ok…I have an issue with Web filtering Profiles. I have created a profile, which allows only specific websites during School hours but if students leave youtube open in a Safari tab from the day before, when they come to schoo...  View more

  • 764 Views
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Emojis with Shared iPad

HelloI want my students to use emojis to represent themselves. The keyboard is present, but the function is disabled.I have opened the rights to iMessage and FaceTime so as not to limit the user.The emojii keyboard is still not working.  View more

  • 351 Views
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Problem installing apps

Hello!I registered 11 new iPads with JamfSchool.After that I wanted to install 8 apps. 5 of the 8 apps installed without any problems.But for "Stop Motion", "Book Creatoer" and "IMovie" I got the message:"This app is not yet in scope for this device,...  View more

  • 3815 Views
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Jamf School and Apple Classroom / Jamf Teacher Logs

Hi Community members,I am the IT and Apple Support Specialist for a high school with just under 900 students and have 300 classes in Apple School manager / Jamf School.Has anyone come across a way for me to view which teachers enabled restrictions on...  View more

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Career

I’ve been at my company for alittle over a year now, we have a bit of a apple environment with a fleet of iPads, some iPhones and apple TV’s. I have became the de facto jamf guy and throughout my tenure at the company so far attended jnuc 2022 (virtu...  View more

  • 866 Views
  • 3 replies
  • 1 kudos

Using iMessage with MAIDs

We recently setup federated MAIDs using MS Azure. We have a group of users needing to use iMessage on their district iPhones. iMessage and FaceTime are allowed in the profile restrictions. iMessage is enabled in ASM. Toggle is grayed out on phones. I...  View more

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Jamf School and Sophos

Has anyone deployed Sophos Endpoint to Mac devices using Jamf School, specifically? During my deployment call, the only thing Sophos had was for Jamf Pro, which is a different animal than Jamf School. The person working with me was phenomenal and tri...  View more

  • 494 Views
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Skip button "All download" in Student

Hello, I'm IT manager in a school with 1000 ipads.Many students inadvertently click on the "download all" button. It often saturates the ipad.It would be great if the button could be disabled in Jamf School.Thx.  View more

  • 343 Views
  • 0 replies
  • 3 kudos

Location based profile

Our students are their own iPads and take them home (well, the parents bought them). At school, we experienced problems students playing private games or using YouTube during breaks (and even sometimes during classes).We created a location based prof...  View more

  • 775 Views
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Timed profiles - not reliable

A profile called "whitelist during school hours" is setup with a time filter. It has a whitelist, so that private games and other unwanted apps will disappear from the students' home screen. Unfortunately, the profile works only for 60-80 % of the iP...  View more

  • 824 Views
  • 7 replies
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locations changing..

We're currently integrated with Apple School Manager and have been noticing that students are spontaneously changing locations randomly. We have location mapping set to one location for all of our existing locations so they should all be the same and...  View more

  • 280 Views
  • 0 replies
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