Jamf School
Approachable management for IT and educators
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Forum Posts

issue update to iOS 16.1

I can't update our iPads (6 gen and 9 gen). Everyone currently has iOS 15 installed and communication between the iPad and jamf school is working. All other commands and app installations etc work. These are shared iPads with guest access...does it m...  View more

  • 467 Views
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Apps randomly disappearing

Hello everybody,i habe a strange problem: Since a few days apps disappearing randomly. They are not removed, because everytime i save (saving is enough) a profile of this device group the apps appear again. But not much later the next user complains ...  View more

  • 601 Views
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Jamf School Admin Issue

Hi everyone,I have a Jamf School issue I can't fix or find anything online about. This is a shot in the dark.In the summer of 2018 an IT employee no longer with our company set up and deployed Jamf School to our iPads. His account appears to have mor...  View more

  • 443 Views
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Looking to Switch from FileWave to Jamf!

Hello all,We are currently using FileWave to manage all our iOS and macOS based products!We have been looking into Jamf a little as we are not getting all our needs met / aren't completely happy with FileWave.Hopefully someone can help with the follo...  View more

  • 1191 Views
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Mac Mini Caching on external Volume

Hi,since our mac mini caching servers are run out of storage we're curious if it's possible to have an external volume for cache storage or other options. We#Ve already tried to use the "Content Caching" payload and entered Data Path "/Volumes/nameof...  View more

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Jamf School Block Ventura

Does anyone else have an issue with Ventura being available even when you have a restriction profile in place?We use Automated Device Enrollment Jamf School. We see the 12 g version of Ventura available even though our Restriction Profile is set for ...  View more

  • 678 Views
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Jamf Teacher can't prevent access to Quick Notes

HelloOur school works heavily with Jamf Teacher to control student's access to apps and resources. Recently we have discovered that they can always access their Quick Notes. This is also the case when the Notes app is not allowed. Consequently, they ...  View more

  • 867 Views
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Jamf School - Font Payload

Hi, I am attempting to deploy a Font payload and it never installs on the iPad. I upload the .ttf files on the Font page under general payload, this uploads the four files successfully. At this point I have created a Fonts profile and test it by manu...  View more

  • 452 Views
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Student continually deletes communication app

I have a static group created that is used for my students communication app needs. One of my students continually deletes the app from his iOS device. How can I keep him from deleting the app? Under device functinality - I do have Allow removing app...  View more

  • 435 Views
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Possible Conflict?

We have an iPad 4 from 2012 that runs on IOS 10.3.3, It seems to accept some commands from JamF School but most of the the command's we can send to our newer iPads do not work on this (e.g. it won't accept a background image or a webclip). It also sa...  View more

  • 717 Views
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Adding Microsoft Office 365 apps to Dock

Hi, I am trying to add Microsoft Offic 365 packages (Word, Excel, powerpoint etc..) to Dock but I got only ? mark. Obviously path is not correct.I have tried the below paths, none worked. Any help apreciated, please./Applications/Microsoft Wod.app/Sy...  View more

  • 2774 Views
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No Managed Apple ID

Hello Everybody,our School has managed IPads since 8 month. The first classes, that get devices, are provided with managed apple ids. That worked very fine, every user got an automatic ID. Now we added some additional devices, but for them no id is g...  View more

  • 949 Views
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Jamf School Classroom Setup

Hello Everyone,I was wondering if there is a way to setup classroom without having to create user accounts for students and teachers? We really on use iPads for 5K and 1st Grade.  View more

  • 428 Views
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Exclude iPad from an app scope

Is there anyway to exclude an iPad that's been scoped via group to an app? I want the group to still receive the app, except for certain iPad(s), but they still need to remain in that group to receive other configs and/or apps.This can easily be done...  View more

  • 597 Views
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New to Jamf School - IS CUSTOMER SERVICE that BAD?

We a new to Jamf School this year 2022 - switching over from Securely - and right now i am starting to regret the switch. We were told during a sales call that this was the system and that all our answers could be found on Jamf Nation and or during s...  View more

  • 2294 Views
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JAMF SCHOOL - Teachers not seeing there classes

Looking for some help please as - I am not getting any help with Jamf Support at this moment and the case is at a HIGH level. We are new to Jamf School this year and transfer over from Securely MDM. The issue is Teachers are not seeing any of the def...  View more

  • 1530 Views
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Teacher app is doing nothing

Hi all,I have a class in jamf school with several users owning dep enrolled iPads. I also have a teacher user in that class. If I now login to ".jamfcloud.com/teacher", I see all those users. But if I do something (e.g. send an ad hoc attention messa...  View more

  • 318 Views
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MacOS Autonomous Single App Mode

Looking at setting up single app mode for a Mac and it is failing (The “Assessment Mode” payload contains an improperly formatted key: “AllowedApplications”.)The one thing I know I'm missing is the Team identifier for the app. My test app, Chess, doe...  View more

  • 1160 Views
  • 2 replies
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