Jamf School
Approachable management for IT and educators
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Forum Posts

make unsupervised Devices shared iPads

Hello friends,After enrollment, I have some iPads left, which are marked as "unsupervised". They have network connection available and I can generally access/see them. I want to make them shared iPads, how can I achieve this?Thanks for sharing your t...  View more

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Batch removal of apps with Deferred Removal

We have several app we deleted from our student's iPads. As soon as we removed the students from the scope, the apps disappeared from their iPads. But they are still there, using storage, even though more than a month has passed. There's a fun "Remov...  View more

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auto-lock time on shared ipads

Is there a way to let the user change the auto-lock time on shared iPads? This topic is already discussed and solved for jamf pro using remote commands. But is there a similar way for jamf school? It seems to be possible in profiles using the passcod...  View more

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Student app login issues and version wackiness

Just thought I'd post this here just in case I'm not the only one with this issue. New installs of the Student app i.e. newly enrolled devices may ask for user credentials and a domain name to get into the app even if it's a single user device with a...  View more

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Apple Classroom Duplicate Request

Whether on-demand or automatic install, I receive a Failed status with the detail Duplicate Request when trying to install Apple Classroom. Despite the failed status, a functioning version of the application is installed. If on-demand, My Resources i...  View more

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Regular issue deploying apps

I am periodically having huge issues when trying to deploy apps to iPads in Jamf School.For example, I have 2 iPads refusing to install any managed apps at all at the moment with the error "The license could not be found. Please check the licenses in...  View more

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Adobe Creative Cloud Install

Hi all -Trying to install Adobe Creative Cloud through Jamf School. I have had success with other .pkg files, but the installer file generated from our Adobe Admin Console is opening up like a folder and not a simple .pkg file.I've scanned the posts ...  View more

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Monterey Block Jamf School

In Jamf School, We have a Restriction Policy with Software and App updates deferred for 30 days but our staff still has the ability to download Monterey.I tried creating a Profile Named Block Monterey and in the Safest and Blocklist I added /Applicat...  View more

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Forcing MacOS to Update

Hello World!This issue is kind of weird since it should work, but it doesn't work. We're using JAMF School as our MDM to control circa 230 M1 MacBook Air that have from MacOS 11.3 all through 11.5.1 We have 11.6.1 available for update on some devices...  View more

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"Success - false" message when updating an ipad

Hi, we are trying to remotely update an 8th gen iPad from iOS 14.7.1 to 15.0.2, and whenever we click Update > Install, we get a "Success- false" green popup message at the top right corner, the status is an update scheduled for a time that is in the...  View more

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What's New in Jamf School 10.0.4

Hi Jamf Nation, We have just released Jamf School 10.0.4 with updates, bug fixes and enhancements including a new Restrictions (Enhancement) Allow iCloud Private Relay.Jamf School 10.0.4 introduces Allow iCloud Private Relay —(allowCloudPrivateRelay)...  View more

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Use of Managed Apple ID + Personal Apple ID

Hello, We have a large group of schools, some with parental purchase programs. On those cases, parents request access to personal Apple IDs for game download and streaming services on the weekends, on top of the Managed Apple ID provided by the schoo...  View more

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No Apps on shared iPads for some users

Suddenly our shared iPads show only the settings app (and iBooks to be precise) for some users. This happens to users from new classes we‘ve created. Other users from last year on the same iPad see all the apps we‘ve configured in the shared iPad pro...  View more

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Bash Script

Dear All, Need help on executing a bash script: How to run this via bash script? sudo defaults write ~/Library/Preferences/ByHost/com.apple.controlcenter.plist Sound -int 18 sudo defaults write ~/Library/Preferences/ByHost/com.apple.controlcenter.pli...  View more

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Safelist and Blocklist Apps MacOS 11

HiDoes anyone know how to fully restrict an app using the safelist and blocklist payload in Jamf School? I added the path and it kind of works, but our students are Administrators on the computers so all they need to do Is click "allow once" and then...  View more

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Allow Game Center on managed Apple ID

Hi!First of all I know close to nothing about MDM..I work at a school in Sweden where our students have managed Apple IDs on their iPads.The thing is that when they try to log in to Game Center they get the message that the managed Apple ID won’t all...  View more

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Grant Privacy permissions for a program via script?

(We use Jamf School, which has less flexibility with customizing deployment of scripts compared to Jamf Pro, but with the Scripting Module we are able to push out scripts normally.)SMART boards are used a lot in the building and we have had issues wi...  View more

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Apple Classroom iPad OS 15 troubles

We’ve started seeing messages on students iPads in the classroom settings pane that „teacher and student certificates have expired“ and that classes cannot be joined. No idea where those certificates come from though. Any suggestions? TIA  View more

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App-Distribution, User Licenses and App-Requests

Hi, i would like to know what is the criteria for distributing apps through app-requests. Disclaimer: We don't have fixed device pools for each class, neither do pupil own devices. All classes have all shared iPads associated. When a teacher requests...  View more

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Smart Group Feature request

Hi thereDon't know if this has been requested before, but I'd like to be able to make a smart group so I can see who has turned off Bluetooth on their devices. So... Bluetooth status on/off.ThanksAlan  View more

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Remove Old iPad Wallpapers

Is there a way to remove old, unused iPad wallpapers from the list of available lockscreens and backgrounds? The drop-down menus are getting a little unwieldy with a few years of unused wallpapers sitting there. Thanks!  View more

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