We are finding that when we run "Return to Service" on an iPad the location services is not turned on when it re-enrolls. Because of this the date and the time is not set correctly. Is there a way to force this to be ON, or a way to turn it on remote... View more
I work for an MSP and one of our clients is a school with around 150+ iPads over multiple campuses.We've recently made the move from Meraki to jamf and with 115 of them sitting in various states of OS versions, I don't seem to be able to get them pas... View more
Is there an option to force students into a specific WiFi i.e. they are sitting in the room 001 with the room WiFi 001 but some students connect to 002 so the iPad appears as offline in Apple Classroom. Thanks in advance. View more
Dear allWe have been using personal iPads for students for a couple of years now, managed with Jamf School. Lots of teachers regularly restrict the functionality of student iPads, especially during tests. However, during exams, things are organised d... View more
Hi allSince iOS 17, students can change the background with the new "Focus" function. When will this be integrated into the Jamf restrictions?Thank and best RegardsPeter View more
Hiwe need the most important Infos from the User but we miss at the export the SerialNumber. This means that I have to combine the data from the categorie „Devices“ and the „user", which is very cumbersome.Export from categories "Users" Columns UserF... View more
HiWhen the new year starts, I want to know the easiest or best practice for iPad devices in school. I want to easily delete data and have them fresh with the required apps they need for the new school year. Please advise what your best practices and ... View more
Good morning, We have a problem with shared iPads and students that have to change the Apple School password.After select the name on the list and before begin the password change process, appear the setup assistant about the language and country, I ... View more
Hello everybody,I’m quite new to all this JAMF settings and configurations.In the next weeks I will have to roll out new iPads to our teachers to replace their 5 years old 32GB iPads with the newer 64GB devices.Old and new devices are/will be managed... View more
Hi, I have deployed a login window profile to display additional system information from the login screen.It works perfectly in Ventura but not in Sonoma. Anyone experience this?Thank you View more
Hello,is there any way to disable to option? Regards View more
Hello dear community,We have some iPads that are not updated via the Jamf interface. The iPad OS version displayed in Jamf does not match the one on the iPad at school.The iPad cannot be reset and no longer receives any commands.For some reason, the ... View more
It is possible to set a group picture in a device groups. The intention is to display this image as a header graphic in the Jamf Student/Teacher app in article style. But unfortunately only a placeholder (white space) is created in the app. The image... View more
Hi all,I did an export of a SIS to Jamf School, which worked fine and the students and teachers now all have an account within JSS. How can I sync those users so they also exist as Apple School Manager accounts/Managed AppleIDs? I know it has somethi... View more
I work for an MSP and one of our clients is a school with around 150+ iPads over multiple campuses.We've recently made the move from Meraki to jamf and with 115 of them sitting in various states of OS versions, I don't seem to be able to get them pas... View more
I have a MacBook I bought back in 2019 for school and I have recently gotten the " MDM Profile Configuration Expiration Soon" message. (It'll happen in the next 5 days). I bought it with my money and set up my account as well but I think the school s... View more
Hi,I created a teacher, a student and a class. In the Classroom App I can see the class and the student and can manage the iPad. in Jamf Teacher I can see the class, but the student's iPad shows "not present". What info is missing? View more
This is sort of in regards to the issue of being unable to upgrade Shared iPads seemlessly to iPadOS 17 as per https://support.apple.com/en-ca/105058. I'm looking into how iPads by default receive and apply updates. I understand there is a restrictio... View more
Hi, I'm new to Jamfu (School). And I have a newbie question:)We migrated with our fleet of school iPads from MDM Mosyle, where we could set up the lockscreen elements very nicely. Jamf's options are more limited in this, so I'd like to make my own cu... View more
The Jamf profiles on our devices (iPads) are set to "non-user-removable". Some of our students get to keep their iPads after they left our school and of course they want to have unmanaged devices without any restrictions and profiles.Is it enough to ... View more
Hi all! Is anyone else experiencing problems with Jamf School and Classroom? Classes and lessons remain empty for teachers and I can't find anything wrong within JSS or Classroom. Jamf has updated the Education profiles, but no luck. Just wondering i... View more
I am experimenting with shared iPads and ran into the following issue that I get the message that it doesn't have any free space. Doesn't matter if I give a user 50 GB or 1 GB. During the last try it actually locked me out telling my I can't sign in ... View more
Hi all,I got a question from a customer, that they're trying to delete management on iPads that are in JSS. The problem is that their APNs is expired and the iPads don't have WiFi currently. I think it's possible to get WiFi on the devices, fortunate... View more
The top actually says everything.We have th issue, that some parents set up their IPads with Apple Child IDs and gave it restrictions, which are active during school time. Is there an option to disable thos restrictions when the IPad is in school? Th... View more
I have a profile that is just for setting a home screen on specific iPads, it worked initially but now when trying to apply it to a few new devices I get the following error:The profile “Home Screen (version:10)” is invalid. / The payload “Home Scree... View more
Hi Everyone. I have a profile deploying to a test iPad. The profile contains only a the following Airprint payload: .76 is a Printer Pool being shared on an iMac running Sonoma, wired ethernet.30 is a fairly new Ricoh printer, wired ethernetipad is o... View more
Hello,I have a list of serial numbers for devices from our inventory system and I want to see their status in Jamf School. Is there a way to search Jamf School using that list of serial numbers? I know this is possible in Jamf Pro, so I am hoping tha... View more
Has anyone updated active directory bound Macs past Mojave?I have tried updating to Catalina and newer but every time after logging in to a domain account it just sits there spinning.The setup is:Active Directory bound,Jamf enrolled,Mobile accounts t... View more
We are trying to use Jamf Teacher (v6.2.9) to only allow certain apps during a Leason. When we run a pre-configured Leason, only some of the apps set to be allowed appear on the student iPads.Example: we allow MS Teams and Garage Band apps, but only ... View more
Hi, I would like to confirm if my settings are correct?I have choose the defer to 90days and I uncheck App Updates and Software updates.My assumption was my devices will still be able to update to 13.6.2 but not Sonoma but it seems most of them detec... View more
