Hey there, I was wondering if there is an easy way to remove user-added web clips from the home screen, or preventing them from being added in the first place. I see that someone had asked this question a few years ago but there was no accepted solut... View more
My school wants to change our own school Wifi by making it public by changing it from an WPA 3 to WPA Enterprise with username and etc is there a way to link it with IPads and other Devices so that it would be possible to see what each student does i... View more
I am a system administrator for a school in Germany. We have received a ton of IPads this Year where the MDM was an old version due to it still allowing the App Store and removal of the MDM.We have already tried many things like resetting it or conta... View more
I noticed for our Shared iPads that screen recording is not available in the Control Center. I don't seem to be able to change anything in Control Center either. I have been trying to find if there's a restriction profile selection that is enabled th... View more
Just wanted to give a quick issue-resolution I came across; our Jamf School instance (set up by someone else) has an issue with apps for macOS lingering in the "Pending" status. I am new to MDM, but my initial thought was that it was due to multiple ... View more
We've got a few devices that the Student app is giving a generic error on. We have enough licenses of it, wiped these iPads, tested other working ones. Any other ideas of what to check? View more
Today I have ran into a problem I have not seen in the past. We have been using Jamf Teacher to restrict iPads for awhile now and have not changed anything today with our settings. We are getting a red exclamation point icon next to users names when ... View more
Hello community, currently having the issue that we have two different accounts (asm/jamf). for a better experience we want to consolidate these, but not sure what the correct way is and I can't find any relevant articles. all iPads on both accounts ... View more
Hello,we have been using jamf teacher for several years to block certain apps or functions during lessons to prevent distractions while working.There are now two problems that cannot be solved in this way:1. we also have a rule at our school that iPa... View more
I just set up a new iPad for a teacher and after enrolment all apps that should be deployed are marked as Waiting for Licenses despite having hundreds available. Things I've tried to resolve: Restart iPad Refresh Apple VPP token Re-apply profiles Re-... View more
Hello! Our school uses Jamf School. Now I got an advice from a student that the students have the opportunity to lock themselves in an app in the morning before our restrictions become active and thus make our restrictions on their iPad ineffective. ... View more
Hi For some reason Power Apps isn't syncing to Jamf School when bought via Apple School Manager. Here's what I've done: - despite having 50 available licenses left over from when we used to use Meraki, I have bought another 50 in the hope it kicked i... View more
Is anyone else seeing WiFi profiles reloading this morning in JAMF School? We have a bunch of devices that seem to have lost their WiFi settings. This is just a simple WPA2 PSK based profile. On one device with the issue, in the middle of the night i... View more
We have Jamf School in use and now we need to reassign the push certificates to a central Apple-account since before we used to renew them with the personal ones. In Jamf i have the option to change the Apple-Account to which the certificate is assig... View more
The situation:We are using jamf school in conjunction with Azure Entra. This means that users can log in to a 1:1 iPad via SSO. This has worked without any problems so far. The problem:Now we wanted to use some shared iPads. We have created a corresp... View more
Hi!We recently noticed that our Shared iPads automatically log off a user after 10 minutes of inactivity. (I do know about the equally unsatisfying screen lock after 2 minutes, but that's not it.)I'm quite positive that this wasn't the case last year... View more
Hi, I'm wondering if anybody else is having issues with iOS18 and JAMF School? Currently, we've noticed the following: On restrictions, we have 'Allow creation of VPN configurations' turned off. On the new iOS, VPN and device management are now lumpe... View more
Hello community, does Jamf plan to make an iOS and iPadOS app for administrators? View more
Hi there. I am fairly new to Jamf and have been handed control of a school who is already setup. I have a teacher who wants students to take a photo on the ipad and then be able to open gallery, select the photo and email it to themselves. But there ... View more
Hello, since a while we get an error message when trying to transfere the configuration Profile to our Ipads.I think it is since we updated to IOS 18 / IOS 18.01, but not sure about that.The error message is: Beim Einstellungsdienst für Netzwerkausla... View more
Hi, all!Many, more thant 40%, of Norwegian children have their time split living with either parent after a breakup. Both parents should be able to be logged in to their individual Jamf Parent to manage their offsprings device. Today the parents need... View more
Hi, We use 1 Jamf instance for multiple school facilities, sometimes a device needs to be moved to a different location within our Jamf instance. Though since about 2 months ago, we are unable to move devices. This is the error:The device could not b... View more
Good morning,I hope you can help me, I know it is possible to block YouTube on Safari using the blacklist settings to block the site (YouTube). The problem is that we have some teachers who use Google Classroom and who send some links (Youtube) so th... View more
Hello, we are currently experiencing issues with our Apple TVs and tvOS 18: connecting to the Apple TV for screen mirroring is not working properly, teachers have to repeat the process multiple times for it to work. We want to be sure that the proble... View more
I am currently experiencing issues with our Shared iPads. In Shared Mode, it is no longer possible to log in with a guest account. The button and the option on the lock screen no longer appear. This affects both previously configured iPads and newly ... View more
I'm an instructional coach trying to support teachers with using JAMF teacher more in their classrooms. I was hoping I could create lessons and then share them with teachers to take some of the time off their plate. Is there a way to do this? I can't... View more
Hi AllDoes anyone know how I could create a group to filter out and display iPads that do not have an app installed? For example, because one or the other iPad was offline during distribution or does not communicate with the Jamf.Thanks Peter View more
The new Devices inventory screen isn't showing the correct number of devices with updates in the sidebar.A live example when looking at the Devices Inventory screen:If I click on 'Updates', the number changes to '99':The difference of '5' is the foll... View more
Hi all,after the update to OS18, students can no longer receive files via airdrop on managed devices. They can, however, still send. And it does not seem to be a general OS18 issue. Anyone else have this issue? View more
