Jamf School
Approachable management for IT and educators
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Forum Posts

What's New in Jamf School 10.0.4

Hi Jamf Nation, We have just released Jamf School 10.0.4 with updates, bug fixes and enhancements including a new Restrictions (Enhancement) Allow iCloud Private Relay.Jamf School 10.0.4 introduces Allow iCloud Private Relay —(allowCloudPrivateRelay)...  View more

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BUG: Missing Device Update Button in Sublocation

In Sub-Location the Update Button for Devices is missing. The functionality (if enabled for the users role) is accessible via the direct link. https://*.jamfcloud.com/devices/updates.html The link should be available in the sidebar if it is enabled.  View more

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In Camera QR code scanner not working since iOS 14.2

Hi all Since iOS 14.2 we have a problem with the in camera QR code scanner. The square shows up but the pop up with the link does not. Also the scanner is not available in settings>control centre so we cannot add it to the control centre as an icon. ...  View more

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iPadOS Wallpaper Template

Does someone have a template for iPadOS Wallpaper with a "Text to add to the image"? We would like to create wallpaper for our students with their name on the wallpaper as well as wording for out Acceptable Use of the iPads.  View more

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Prevent Login or Disable Use

First time poster, new-ish to the jamf Nation. I'm here as I'm looking for a way to essentially completely disable/prevent my users from using their devices (iPads + MacBooks) until we are back from breakin January. iPads are iOS 14 and MacBooks are ...  View more

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Missing option in Jamf Student [SOLVED]

We have been using Jamf School (previously Zuludesk) for three or four years with good results, just using the console and Jamf Teacher. This year we want to try giving the parents some degree of control over their children's devices using Jamf Paren...  View more

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Remote Inventory Collection

We started using Jamf just a few months ago and at the time we were also scrambling to get devices prepped with jamf and out to our users. We took this time to record some inventory information but since there were many people helping to do so, our i...  View more

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Unable to use Siri on managed iPads?

I have two iPads that don't seem to have the option to enable Siri. Nothing in the settings, and holding the home button doesn't do anything. I can mess around with the voice accessibility options, but Siri is just missing. Our configuration profile ...  View more

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App crash on startup

Hi, I have an issue with one specific app (Flash Academy) that I am trying to roll out in my schools network. When a user tries to load flash academy it immediately crashes and sends them back to the home screen. The app doesn't work on any iPads, bo...  View more

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lay-out iPad screen

I've selected apps and gave them a place on the different screens of the iPad devices. After enrollment, it looks different from what I expected. How can I solve this  View more

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Synology NAS - iPad file management

Hello everybody,we would like to use a Synology NAS as a storage location for shared iPads. We use Jamf School and the teachers should store their data on the NAS and make it available to the students via the Classroom app. Can you add a storage loca...  View more

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Can't see paid apps in Apple school

Evening. I hoping someone may be able to help me. I am very new to being a technician so am quick to learn but honest when I don't know something. I didn't know anything about this migration from VPP to ASM. I went to buy an app the other day from VP...  View more

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Schoolwork en Jamf Classess

I create classes with names like 0_blue or 1A in Jamf School they have a couple students but no teachers. They are synct with SFTP, listed in de schoolwork app and teachers create their own classes from the classes 0_blue of 1A. Teachers creating cla...  View more

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Remove Cached Users, Especially on App Update

At present if you have deployed Shared iPad, the memory space occupied by the cached shared users remains in use on device, any attempt to update the OS actually results in an out of memory issue. At present the system does not report or handle this ...  View more

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Preinstalled apps requiring Apple ID

Hi everyone, I couldn't find a solution to this in any discussions, my apologies if it has already been covered. When we setup a new iPad (model A1893), the preinstalled apps like GarageBand, iMovie, Pages & Keynote require the user to enter an Apple...  View more

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Shared Ipad User storage

When i look at shared users on one ipad it shows that users have used all of their storage quota even though there are no photos or videos saved for the users and it is just the apps installed to the ipad. How would i go about finding what is using t...  View more

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Plist Configuration for IOS

Within Jamf School, I have created a plist for the Zoom app for IOS to block all methods of signing in. It is placed in Apps>Apps>Zoom>Managed Configuration. I have assigned it to a group that contains the app and device. The Zoom app is version 5.3....  View more

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Wallpaper deployment on iPads

I have a profile in Jamf School to deploy our school's wallpaper. Users can change it if they want.I also have a specific wallpaper in bright red that tells the users to update their iPad since updating with Jamf usually doesn't work. That one is dep...  View more

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