Identify urls needed for app? To add to allowlist for filter

sethforabbie
New Contributor

We are using iPads for our elementary school, and have the content filter set to allow list only. I am trying to add an app (GarageBand), and it is showing as installed, but it is not available on the iPad. From what I have read, I think that the problem is that the filter is blocking something, so since the device cannot access the app's website, it is hiding the app. How can I find out what is being blocked? Apple lists one site that needs access (audiocontentdownload.apple.com), and I have allowed that, but I can't find anything else. I installed the app on another unrestricted iPad, and checked traffic when I had the app open, but there doesn't seem to be anything else that needs to be accessed. Is there any way to find out why an app is being blocked?

2 REPLIES 2

nancychandler34
New Contributor

I faced a similar kind of issue last time, I am still searching for a proper solution. 

MyAccessFlorida

sethforabbie
New Contributor

I did figure mine out. I had blocked all of the default iPad apps, and Garage Band was one of them. Unblocked it, and there it was again.