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Jamf Pro

Powerful workflows for IT pros

Jamf Connect

Secure access to resources users need

Jamf Now

Device management basics

Jamf School

Approachable management for IT and educators

Jamf Protect

Protection from security threats

Jamf Safe Internet

Content filtering and network threat prevention for education

Products Activity

Creating a Local Account via Policy

Hello I am trying to create a local account with a policy. I went through the setup, assigned a test laptop to the scope. The account creates successfully but when I try to sign in i just get the spinning circle and get stuck on the login profile pag...  View more

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No patch definition for latest Teams 2

HI all,The latest patch definition for the new Teams has not been updated for nearly a week now.The new Zoom 6.0.1 definition appeared within a day so just wondering is this normal for Teams?There should be en entry for version 24074.2607.2799.9843 w...  View more

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Alternatives for Package Building with JAMF Pro?

We used to use JAMF Composer to be able to deploy files to our Macs using package files. For example, I have our JAMF Connect login screen and icon deployed to our machines using a package I built in Composer installed at enrollment by JAMF Pro. For ...  View more

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Managed Local Administrator Account Deletion

Hi,I am trying to delete a Managed Local Administrator Account from a number of our Macs via Policy Push. Of the number of devices this policy is targeting 6% are failing and the log simply states 'Unable to delete User ****'. When manually performin...  View more

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What are your testing scenarios

We're going to start testing a new VPN solution at my company, and I've been asked to come up with some Mac specific test cases. What are some of the things you check off in testing, aside from ensuring connection to the JSS is working properly, Self...  View more

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PPPC for Automatic Graphics Switching (user setting)

Hi all looking for some information to make an PPPC for automatic graphics switching on Intel Macbook 2019 (so the user can change this) (for some reason there is an flicker on the screen when you working on the battery)thanks  View more

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Microsoft Word Colour Scheme Defaults

Hi, We have a custom colour set for Word which is in .xml format which we copy to a location but we're looking for a way to set this as default. The set as default option is on the design ribbon in word. I have tried using composer to capture changes...  View more

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Forced App Updates/Patch Management

Hi there, We're currently using Installomator/swiftDialog scripts to handle patch management in our environment on Jamf Pro. We noticed some behaviour from the end-users, specifically how they tend to ignore the prompts for most application updates. ...  View more

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M2 MacBook Air not connecting to JAMF server

Hi thereI need to deploy a new M2 Air, the device is enrolled on ABM and the Jamf server as the MDM server. Issue I am facing is that it fails the handshake and reverts back to an unmanaged setup. I did see the time on the Mac is incorrect even after...  View more

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Change Password Requirement Popup

Hi all,I've been poking around to try and find a method in changing the password change popup notification message. Unfortunately, I've not found a lot of success. We only have the Jamf Pro product and do not have Connect. Does anyone have an article...  View more

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Computer hanging on shutdown/restart

We have an odd behavior in our environment for some of our machines. If you try to shutdown/restart using the GUI method - it hangs. What happens in you see the background and the mouse cursor...and it just stays there. Screen never goes black and do...  View more

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Using TextFree to receive SMS verifications

Currently we have 2 phone numbers saved in our Apple IDs for Apple Business Manager and iCloud that are tied to individuals. When we receive SMS verification codes, one of those 2 individuals needs to be able to answer to give the code.We were lookin...  View more

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Patch Management Actions Missing in Jamf Pro

Hello,Has anyone else noticed that the Action buttons are missing in the Patch Management logs? Flush All Failed Patches is also grayed out. It seemed to happen after our instance was updated to 11.4.1. Is this a know issue?  View more

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Resolved! Extension attribute to search superman log file

Hi there, I've been trying to find a way to get an extension attribute in Jamf to look at "/Library/Management/super/super.log" for a line: Parameter Error: You can not use both the --deadline-count-soft and --deadline-count-hard options at the same ...  View more

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Websense Forcepoint PPPC

Hi all, does anyone have a working PPPC for this DLP application? We are not seeing FDA enabled as required using the PPPC configs currently out there ( not even the one the company created) TIA  View more

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Duolingo/Picsart blocked as social media

We've got a profile that blocks the social media category on iPads as per school policy. However, on some devices (not all) it's blocking Duolingo and Picsart as well. Duolingo is categorised as Education and Picsart Photo & Video. There's no other r...  View more

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Jamf App Installers

I'm testing out Zoom installer and will the new change, when it installs on the device, it's not showing under installed. Does anyone know. I was previously testing last week and when a device would complete, it would move it to installed. Is this a ...  View more

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