Help Desk/Technical Support, Charlotte Latin School, Charlotte, NC

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Charlotte Latin School has an immediate need for a Help Desk team member to join the IT Department.  The Help Desk position assists all members on campus with technical support and guidance in the selection, use, and application of a variety of hardware and software including computers, laptops, iPads, projectors, and web productivity tools such as G Suite.   Our MDM is JAMF as we are primarily an Apple school. The Help Desk team are the first responders to employee and student requests for assistance, providing triage and solutions in a pro-active, friendly, and service-oriented manner. This position is responsible for the configuration and distribution of hardware and software, coordination of orders and repairs with vendors, managing maintaining equipment and hardware inventory. If you are interested please apply on our website at