IT Systems Engineer

[salesloftcb]

Company: SalesLoft

Department:

Location: Atlanta preferred, Remote US eligible

ExternalURL: https://grnh.se/77942bf31us

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Summary

THE OPPORTUNITY:

Although we’re proud of our history, we’re just as excited about the future. We want to create a world-class culture and company that attracts, develops, engages and retains elite talent.

At SalesLoft, our IT Systems Engineer will be pivotal to our company’s success. You will be a key member of our fast-growing and high-performing IT team and will be instrumental in building new systems and solutions that enable Lofters to do their jobs efficiently and effectively.

Job Description

WHAT WE’RE LOOKING FOR:

We are seeking a bias-towards-action, results-oriented, critical thinker and builder who is laser-focused on finding and fixing problems through technology. Specifically, you will work closely with stakeholders like our ELT, Security, PMO, and Helpdesk teams to learn where pain points exist and deliver solutions that meet end user needs.

If you’re looking for an opportunity to learn more, do more, and become more, then becoming an IT Systems Engineer is the career path for you!

THE TEAM:

SalesLoft’s IT team comprises seasoned and up-and-coming technology professionals who are all aligned on one vision and mission:

Vision: Every seller is loved by the buyers they serve (#saleslove)
Mission: Equip companies to maximize revenue by creating a fantastic buying experience
The IT team consists of customer- and team-oriented technology professionals who live to serve.

They are also the epitome of our core values: Customers First. Team Over Self. Focus on Results. Bias Towards Action. Glass Half Full.

Responsibilities

THE SKILL SET:

On a day-to-day basis, you will be responsible for engineering systems that are operated directly by end users. Specifically, you will:

• Manage, administer, and scale our end user systems and related infrastructure, such as Jamf, Zoom, and Meraki platforms
• Design, build, document and support ongoing automation in end user system management
• Handle Tier 3 tickets that are escalated up from the frontline Helpdesk
• Identify and implement improvements to our IT infrastructure and processes
• Help develop and enforce basic IT SOPs, policies, and documentation
• Excellent verbal and written communications skills
• Identify opportunities for efficiency improvements through better IT automation and integration

In addition to working with amazing colleagues who exemplify our ‘team over self’ core value, you will also have the opportunity to build the IT solutions that help an incredible company scale. You will have an opportunity to make a difference.

Qualifications

• Understands the importance of documentation
• Always working to identify ways we can be more efficient to automate processes
• Up to date knowledge about the latest tools and methods for managing these environments
• Expert understanding and knowledge of SalesLoft’s existing end user system tech stack
• Excellent oral and written communication skills, including proficiency in stakeholder management
• Able to solve problems through familiar and new technologies
• One or more relevant industry certifications (Jamf 100, 200, 300, 400, Cisco Meraki Solutions Specialist)

Company Description

WHY SHOULD YOU WORK AT SALESLOFT:

• You will become part of an amazing culture with a supportive CEO and smart teammates who actually care
• You will work with an amazing team you can learn from and teach
• You will experience joining a high-growth/high-traction organization
• You will hear “Yes, let’s do that!” and then have the opportunity to successfully execute on your ideas
• We have a vibrant, open office that utilizes modern technology
• You will grow more here than you would anywhere else, that is a promise

SalesLoft embraces diversity and invites applications from people of all walks of life. We are proud to be an Equal Opportunity Employer and provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law.

Additional Information

WHY YOU’LL LOVE SALESLOFT:

Put Customers First. Team Over Self. Focus on Results. Bias Towards Action. Glass Half Full.

These are the values that define who we are and have empowered our staggering growth to become the #1 leader in sales engagement software.

SalesLoft helps brands deliver value and create trust by connecting authentically and meaningfully with their customers. Thousands of customers depend on SalesLoft’s category-leading sales engagement platform to engage in more relevant, authentic and sincere ways.

Since our founding in 2011, we have grown into a global, award-winning organization with Lofters based all over the world. As a testament to our organizational health, we have been named by Forbes as one of America’s Best Startup Employers in 2020, twice by Deloitte as a ‘Fastest-Growing Technology Company in North America,’ and have been recognized as a top workplace by Forbes, Fortune, Glassdoor, Atlanta Journal Constitution, and Inc Magazine.

We’re redefining an age-old industry! This is challenging work – but our team of brilliant creatives makes the journey thrilling. We’re fast-paced, innovative, and collaborative. We pursue excellence in everything and have a lot of fun along the way. Come join us!

Check us out on Glassdoor and see what people LOVE about working for SalesLoft!

How to Apply

Apply at the URL attached or reach out to me for any questions (chester.banaszak@salesloft.com).