Jamf Expert

[rocketman]

Company: Rocketman

Department:

Location: Remote

ExternalURL: https://www.rocketman.tech

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Job Description

We're looking for a Jamf Expert to take lead on clients' cloud-hosted Jamf Pro environments. Clients range from schools and non-profits to SMB and Fortune 500 companies. Learn the ropes to managing enterprise clients at this fast growing Apple-based MSP!

Responsibilities

Sales
Impress prospects with your vast knowledge as a Sales Engineer
Meticulously assess a prospect’s environment through a Jamf Pro Health Check
Craft an elegant Project Roadmap and consultative Proposal to address client needs

Projects
Lead update meetings with client stakeholders about the progress of time sensitive projects
Lead whiteboard sessions about the technical aspects of a specific project
Collaborate with our team to build an incredible Jamf Pro server that brings clients to a Rocketman Approved state
Implement change management procedures

Maintenance
Provide Tier 3 support for Jamf Pro
Collaborate with the client’s Help Desk to automate solutions and create quick fixes in Self Service for common user issues
Meet regularly with stakeholders to ensure all their needs are met
Proactively maintain client’s servers based on macOS and Jamf updates
Build custom scripts and solutions to aid in managing all our client’s environments
Collaborate with other Rocketman engineers to develop elegant solutions for complex issues

Qualifications

Required Qualifications:
Jamf 300 certification
Bash scripting experience
Jamf API Experience
Knowing Jamf Pro inside and out, including: Jamf Connect, Jamf Protect, Jamf Infrastructure Manager, Jamf ADCS Connect, Jamf Integrations with SSO, LDAP, Could Identity Providers and SMTP
Up to date knowledge of latest Apple best practices
Self starters will thrive. This remote role is designed to have significant autonomy once trained. Ability to establish and maintain effective working relationships with coworkers. Strong written and verbal communication skills, both internally and externally with organizations.
Strong Internet capabilities and a controlled work space for video conferencing both internally and externally Comfortable with ‘Work From Home’ remote etiquette such as managing noise and backdrops during Zoom calls, and collaboration using Slack and G Suite, etc.

Preferred Qualifications
Jamf 400 certification
Python experience
Swift, Java, C++, and other coding experience a plus
Okta experience a plus

How to Apply

Email your resume to chris@rocketman.tech