Hi,I'm having an issue with a specific User-initiated enrollment does
not complete fully on a MacBook Air.After enrollment the MacBook's
serial number shows up in Jamf Pro console, but does not have any
associated data/reports. For example, OS has nu...
I need to migrate a user from iPhone A to iPhone B.Both phones are
managed and supervised through Pre-Stage Enrollment and both run iOS
16.x.I have tried making a backup of A using Apple Configurator. However
restoring to B from Configurator fails co...
A couple of users departed & we don't know their iPhone passcodes.Their
iPhone 12's have iOS16.x installed and are Supervised and Managed. They
have been restarted. The phones have Verizon SIMs and show an LTE data
connection (we have poor service in...
Hi,We are doing a major network upgrade involving new IP schema and
VLANS.Printers were originally allocated static IP addresses by
admin.Printers were added to jamf via Bonjour zero-config and the Device
URL field in jamf > Settings > Computers > Pr...
Hi,I just noticed a bunch of my computers (about 75%) stopped checking
in to Jamf Pro (cloud) on a specific day in August:On running sudo jamf
policy I get:There was an error. Device Signature Error - A valid device
signature is required to perform t...
10.14 is untested and no longer supported at jamf.Despite 10.14 having
been EOL'd by Apple in 2021, we still have many existing 10.14 macs that
continue to work just fine with jamf. I somehow had not considered
deprecation as a reason for the problem...
Thanks so much for the reply.Compatibility with 10.14 is is a valid
comment/question which I had not considered. A number of other 10.14
Macs have been enrolled & managed here for several years without any
issues/problems.I have not needed to enroll ...
Thanks for the replies.If the user does not have an iCloud backup is
there another zero-touch option? Should the direct transfer
(phone-to-phone) option in Quick Start work?Also, how do you define
'reprovision' the device in this instance?Many thanks...
Hi,Many thanks for the comments.I ran out of time and used Apple
Configurator to restore to factory settings.Theer was some questoin
o=ver the timing of when the Verizon data was shut-off for this phone.
It was showing 'LTe' but it is possible the ac...
hi, thanks for posting this it works as advertised.i wonder if plutil
can be pushed out to macs with macos < 12.3?also the date/time value
retrieved seems to be displayed in gmt in jamf Pro. is there a way to
get it to retrive in local time?many than...