Dedicated IT professional with 8+ years of experience in system administration, endpoint management, and security operations. Skilled in managing hybrid environments using tools like Microsoft Intune, Jamf Pro, ManageEngine Endpoint Central, and Google Workspace. Proficient in PowerShell and Batch scripting for automation and compliance. Experienced in Active Directory, Azure AD, Office 365, Exchange Online, and mobile device/application management (MDM/MAM). Adept in SSO integrations and identity lifecycle automation using Okta, with hands-on experience in Zoom, Cisco Webex, and collaboration with cross-functional teams. Strong background in security tool sets including Zscaler, CrowdStrike, Sophos, Proofpoint, and Defender for Office 365. Proven track record in patch management, CIS benchmark implementation, SaaS migrations, and successful support during SOC2 and IT audits. Committed to optimising IT operations and enhancing security posture in fast-paced environments.
