I have an older iPad that was returned to our school after we deleted
all the older iPads from the JSS. The serial is DMQMV18BFK10I don't see
it in the JSS, or in PreStage or in Apple DEP. How can I re-add this to
DEP? Is there an easier way to do th...
We are a medium sized school district with about 500 computers. We are
replacing all of these with new 2017 iMacs that are in DEP. I am very
new to this process, and I would like to find out some general info on
this. From my co-workers plan, I have ...
I have a student that has been having issues with PDF Expert and Showbie
being automatically removed from his iPad. We have managed apple ids. He
enrolled his iPad incorrectly when the school year started. I now have
him logged into his iPad with the...
Good morning. I have a student that is having issues with PDF Expert
missing from his iPad. It started doing this several weeks ago. I can't
see anything wrong with the groups he is assigned to in JSS. We can go
into Self Service and re-install the a...
Yesterday I restored from an iCloud backup onto XXXXXXXXXXXXThe Restore
finished normally, but the core apps that were scheduled for
installation never went through after several attempts. I did a hard
reboot of the iPad. Still no apps. • Other comma...
For any of you that have seen parents/teachers upset at the vulgarities
used in the News app, I found a workaround. Provided that students are
using managed apple IDs, and do not have access to the App Store - I
just delete the News app or whatever a...
Sorry - I am new to the JSS. Could you lay out in more detail how this
was added to your policy? Would I create the policy and then just copy
and paste those commands into the File and Processes and an Execute
Command? Thank you!
Just my 2 cents here, I would never rely on the teachers to make the
backup themselves. There would be several that would put it off and put
if off and then they would never have their data. We use CrashPlan PRO
and it works very well for about 500 m...