Hey all - We're running our JSS on Windows Server 2008 r2. I went to
upgrade our installation from the previous version, and I got this error
multiple times: external image link Any ideas? It looks like this might
be a problem with the MSI installer,...
I haven't gotten to install 9.99.0 yet, but try this: Check the logs and
see where the installer is failing. If it's an issue with robocopy
taking too long, that means you have more data than it anticipated -
figure out where that's stored, and move ...
My JSS is running in a Windows VM, and I have an 'inhouse' folder for
distributing eBooks (as detailed at this link). There's more data in
there than usual, and it's generally slower than an actual server.
It looks like Jamf's solution to this issue was to increase robocopy's
timeout from 60 to 300 seconds. If you have too much data to copy in 300
seconds, you'll still need to move it to a temporary folder when running
@JustDeWon, looks like robocopy is timing out after 300 seconds. Try
this: Figure out what's taking up so much space, that robocopy can't
copy it within the allotted time. If you're unsure, windirstat is
excellent for that. Move that data to a tempor...
The solution I mentioned in the last post still works. I determined that
our 'inhouse' directory for eBooks was causing the robocopy script to
timeout, so for the last update, I just moved that to the desktop for
the upgrade process (and moved it bac...