We have just over 1,000 iPhones in Jamf for our staff. Our staff are
responsible for repairs themselves by contacting Apple directly. We have
experienced some very confusing and convoluted issues with Apple in this
regard, and I'm still unclear how t...
I'm going nuts with this. In 2020 I created desktop shortcuts for my
Apple computer fleet just fine, and now I'm trying to create a new one
and can't figure out how I did this. I've read, and re-read, this post
from which I learned initially how to d...
All our iPhones are managed with Jamf and my prestage enrollment profile
has the setting enabled for "Prevent user from enabling Activation
Lock". I sent an iPhone to Apple for diagnostic/repairs, and they sent
it back right away with a letter saying...
I'm trying to set up and test LogCollection. I created a Jamf user
account and want to give it the barest privileges, only what is needed
to connect and upload the logs. The only privileges I have configured
for this account is create/update Attachme...
That is so lame and terrible service for a paid product. If the changes
you introduced cause database issues, revert the changes, don't put
everyone in limbo "until a fix is ready".I did all that, debug mode,
sent server logs, etc.
Yes, we have multiple S/N we can't load, and I have an active ticket
with Jamf to fix this. First they asked if they could take down our Jamf
instance to fix the issue, I said yes, then I got a reply from another
staff asking me to do more troublesho...