Posted on 11-03-2022 09:34 AM
Hey All,
Is it possible to change the timeout on a Jamf Cloud console session?
We're on Jamf Cloud 10.42 using SSO to login to the console, if that matters.
The main issue (among others), is that when performing a GSX lookup, the web session usually times out before the look up finishes.
We have ~1400 workstations which takes at least 10-15 minutes to update, but more often than not results in a session timeout.
I've tried creating a SMART group where there is no Warranty info for the device, but the only options are Warranty Expiration is before/after or within a certain # of days.
It does seem as though if I open a new JSS tab in the same browser window and work in there while the GSX lookup is ongoing in the other tab, that the GSX lookup session will not timeout.
I did check the SSO settings, but it only has a Token expiration time, which is not what I'm looking for.
Thanks for any thoughts.
Phil
Solved! Go to Solution.
Posted on 11-03-2022 12:37 PM
Hi @pbenware1 I created https://github.com/fveja/JSSCaffeinate for this reason! It works by keeping alive the web session.
Cheers,
Florin
Posted on 11-03-2022 12:37 PM
Hi @pbenware1 I created https://github.com/fveja/JSSCaffeinate for this reason! It works by keeping alive the web session.
Cheers,
Florin
Posted on 11-03-2022 06:27 PM
Sweet. TY, I will definitely give this a try.
Posted on 11-03-2022 06:51 PM
Great! Let me know how it works for you and what you think!
Posted on 11-04-2022 06:49 AM
Worked for me. Ran my GSX update with 0 timeouts.
But it does beg the question of why this can't be made longer or user configurable.
Posted on 11-04-2022 07:21 AM
you can, if you move to dedicated instance.. $20k last time I looked.. 😱 (it does have some other 'stuff')
Posted on 11-04-2022 07:43 AM
@jamf-42 Thanks for that. I found the PDF for the Premium Cloud service. Best guess is my org won't spring another $20K just to stop my complaining about timeouts, even with the other features.
Posted on 11-04-2022 08:41 AM
yea.. tuff one.. "but it will save 10mins a day!!" 🤣 was simple to do when on prem.. it should at least be an option (like you know every other admin panel!) at least we have a new design on the config page!