403 error

[adam01]

Hi,

I am new to Jamf Pro and have been asked by a school to come and administer their system. The previous IT manager had knowledge of it but that seems to have gone with him.

We are having a lot of challenges but we suspect that our logins to not have the correct privileges. For example when going trying to create a policy and going to packages, if I select package settings, I get a 403 error. Equally in settings, computer management, I only see 'Inventory display', nothing else.

Thanks for any input,

Adam

[BlakeR-NZ]

Hi Adam

Is you instance or Jamf cloud hosted or locally hosted? In regard to not being able to see everything it sounds like you haven't been given full access. 

[adam01]

Thanks for replying. It is Jamf Pro in the cloud.

My colleague found the answer. In the top right there was a dropdown to select 'full Jamf Pro'. This provided the options we were missing.