Device (Apple TV) - Mobile Device Name not Sticking

corlo23
New Contributor

Hello,

Not sure if anyone is experiencing the same issue as I but I am having inconsistent results when attempting to change a devices name, being the S/N when enrolled, to a more suitable "Room Name" - Inventory > General > Mobile Device Name. The Asset Tag seems to be the only name that sticks consistently. Some ways we have found to force the name change is to manually reset the device (a few times) and or push a remote reset, this option rarely works. However, I would say 70% of the time, neither option works. Just curious if this is a bug or if there is a sure way to have the name change stick. 

0 REPLIES 0