Jamf & Intune - Mac Device Not Compliant

LeoBoston
New Contributor III

Hi y'all,

Currently in a strange project: For one of our new daughter companies we are trying to move from Intune to Jamf for managing their Mac devices.

So we moved the Intune MDM server in Apple Business Manager to Jamf, erased and reinstalled MacOS and did the usual stuff.
The problem is that the device does not turn compliant. The device is created as supposed in Intune, all the Compliance settings turns green & compliant but the device itselfs keep getting 'Not Compliant' state.

When looking at the Company Portal Web Portal, it gives us the message not compliant because password was recently used. We changed all the passwords to random generated passwords, so this must be an error.

We have some experience with Jamf, we have just completed a separate project with one our other daughter company.
So we know the setup as designed should work. We compared all the settings, but can't find any differences. Right now we are completely lost!

Praying that someone has some ideas.... Please help!

Leo

1 ACCEPTED SOLUTION

LeoBoston
New Contributor III

Found the culprit! There was a mismatch between the Jamf configuration and Intune compliance requirements. In Jamf we configured a password history of 8, but in Intune compliance there was a password of history of 10. This mismatch resulted in above problem. Alligned both settings with the same value and now all works fine.

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1 REPLY 1

LeoBoston
New Contributor III

Found the culprit! There was a mismatch between the Jamf configuration and Intune compliance requirements. In Jamf we configured a password history of 8, but in Intune compliance there was a password of history of 10. This mismatch resulted in above problem. Alligned both settings with the same value and now all works fine.