Jamf pro local admin account

KS-Floww
New Contributor

Hi All,

 

I have created a local admin account in prestage and also a local admin account policy but whenever I login to it on the device it never works!

Any advice or a better process to achieve this?

3 REPLIES 3

sk25
Contributor

It never works means, you are unable to login to that admin account?

KS-Floww
New Contributor

Correct, 

 

i am not sure why it does this.

gracoat
New Contributor

Are the accounts ACTUALLY configured on the computer?

Like, if you go to the users folder, do they exist? You can also check in the terminal by typing "dscl . list /Users" without the quotes. It will spit out the entire list of users.  Don't be freaked out by this!  You're just looking for the last few that should be recognizable.

If your users aren't there, then the prestage enrolment didn't complete and likely needs to be set up again.

HTH.

-Graham