Posted on 04-03-2024 01:27 PM
Since updating some of our iPads to iPadOS 17.4 I've noticed guest sessions on Shared iPads taking nearly a full 3 minutes to login. On iPadOS 17.3.1 and older, guest sessions log in and are good to go in about 15-20 seconds.
Has anyone else observed this behavior?
Posted on 04-05-2024 09:09 AM
Our Shared iPads are still on iPadOS 16 and we see that on some devices. I'm not sure if they are installing app updates when this is happening.
2 weeks ago
We are also not able to update our Shared iPads without wiping and updating.
3 weeks ago
We have exactly the same problem. With iOS 16 it takes about 18 seconds with iOS 17 over 2 minutes. I have the problem at several schools and only iPads in shared mode. Does anyone know a solution?
3 weeks ago
I have an engineer ticket with Apple Care opened for this issue and it has sat there for weeks with no updates. Even when I reach out for updates I'm getting nothing. Tried the 17.5 beta and it made no difference. I'm guessing this won't get fixed until the next version of iPadOS, if ever.
2 weeks ago
Thanks for the tip about the beta version. Which beta version did you test? I have now also done a test with the 17.5 beta 4. This seems to have fixed the problem.