On Sophos MDM i can just click a device and see all the Apps installed on that device, i can uninstall and install an app on a single user's device without deleting it from other devices on the scope. I can seem to figure out a way to delete an app on specific users phone in Jamf. is that possible with jamf?
Bumping this up to see if anyone has solved this. . . any thoughts here? I need to do this for troubleshooting a crashing app in my ecosystem. . . I certainly don't want to force uninstall all of them. . . but "restricting" the app keeps it installed but hidden from view. . . I'd like to delete it remotely and reinstall it remotely. Thanks in advance!
@MBHardt is this a mobile device or a computer? Was this app installed from the App Store? If this is a computer and not an App Store app, can you create a policy to uninstall the app?
Here are my recommendations:
App Store App installed by Jamf (Mobile or Computer):
If you add the specific device to the exclusion list in the scope tab of the Apps entry in Jamf, it should be removed from the device at the next check-in.
Installed Manually or by Jamf Policy (Computer):
1. Add this device to the exclusion in the scope of the policy that installs the app. 2. Create a policy that runs the uninstaller, scope it to that device, and have it run on the next check-in.
Once you know it is removed, you can then reverse the steps above.