Restoring iPads recently

blackholemac
Valued Contributor III

This is more of a heads up post… after talking with Apple support today I have found that there is an emerging issue regarding USB-C to lightning cables, MacBooks, and restoring iPads. If you find yourself frustrated, restoring iPads with such a combination…. Two things of note. The workaround is simply to use a USB A to Lightning cable. And the second point of note is to please call AppleCare. My case number on the issue is 101888762488. Please let them know if you are impacted because we need them to get this fixed as soon as possible. Hopefully this helps someone not spend a bunch of time troubleshooting their Mac, trying replacement Macs and different USB C to lightning cables.

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