Following up on my earlier thread about using Composer to create a package
for Smart Notebook 10, I am now in the process of just trying to manually
install a working copy on a machine that has been imaged using Casper. I've
tried a clean uninstall and reinstall of the software using the newest (and
older as well) versions from their website, I've tried creating a new local
admin account and reinstalling, but none of this is working. When the
program launches, I get an error about needing to reinstall. I gave the
support staff at SmartTech remote access to one of our computers with this
problem and they couldn't figure it out after several hours of trying.
I'm desperate and hoping that someone else on this list may have had a
similar problem with this software. I think it must come down to a
permissions problem, but I can't figure out what to change. Repairing
permission on the drive doesn't help.
Help?
Tatian
Tatian Greenleaf
Associate Director of Technology
Saint Mark's School
(415) 472-8000 x1014