Posted on 06-26-2023 01:08 PM
Anyone else noticing strange formatting in Jamf email alerts? Seems they redesigned them during the update this past Friday.
Getting strange characters and really poor formatting. Hard to read.
Posted on 06-26-2023 01:20 PM
Looks like it is a bug that is causing new lines to not display on emails that are sent out. This puts everything on the same line, which renders badly.
Posted on 06-26-2023 01:36 PM
Yeah. Noticed it after the 10.47 update last weekend.
Posted on 06-26-2023 02:37 PM
Yes, they all start out with
n""n""n""n""n""n""n""n""
Posted on 06-26-2023 02:50 PM
Yes, I'm seeing the same issue with our Jamf Cloud instance with 10.47.0. Has anyone made a Jamf Support ticket yet?
Posted on 06-26-2023 04:42 PM
Yes.. and ticket opened
Posted on 06-27-2023 07:44 AM
Pardon my ignorance... but what is the best avenue for reporting bugs like this to Jamf?
Posted on 06-27-2023 01:16 PM
I usually just email them support at jamf.com
06-27-2023 01:19 PM - edited 06-27-2023 01:21 PM
I opened one too. I was told there's no ETA on when this will be fixed.
I was told to keep an eye on their release notes page: https://learn.jamf.com/bundle/jamf-pro-release-notes-current/page/New_Features_and_Enhancements.html
Not very helpful Jamf...
edit: missed a word: *no eta
06-27-2023 01:17 PM - edited 06-27-2023 01:22 PM
I saw on Slack that there is an existing product issue for the effects of this change. If there is a way to provide feedback and affirm that it is indeed an issue that affects our existing workflows, I'd like to complain more formally. But I also don't want to bother the support folks by opening a ticket. They didn't cause the issue in the first place and I know they won't have a way to fix it.
Posted on 06-27-2023 01:25 PM
Open the ticket. It's the only real way for them to gauge impact of the issue. Support can easily throw it on the back burner and not provide any updates like they're doing with me. :)
Posted on 06-29-2023 02:05 AM
I have noticed this too :) Have opened a ticket with our supplier.
"n""n""n""n""n""n""n""n""The following computers...."
Posted on 09-11-2023 08:22 AM
Anyone got the PI for this? Still seeing it 3 versions later....
Posted on 09-11-2023 08:23 AM
not seeing now in 10.50 cloud
Posted on 09-11-2023 08:29 AM
Not seeing this issue anymore on 10.49.0
Posted on 09-11-2023 08:30 AM
I am also still seeing it on 10.50 cloud.
Posted on 09-11-2023 08:31 AM
Still seeing it on our end...
Posted on 09-11-2023 08:34 AM
PI111954
It got better in 10.49 (removed all the extra n""n""n""n""). I've been told the formatting should be fixed for the version AFTER 10.50.
Posted on 10-30-2023 07:14 AM
Better in v11.0.1, but STILL not fixed. Now there's too much whitespace. Come on Jamf, is this really so hard to get fixed??
Here's a sample from June 19, 2023 (I don't recall what jamf version)
Here's one from today (Oct 30, 2023) on the new, way to bright, v11.0.1. Notice that it's double spaced: