Updating App Store versions of M365

parahvars
New Contributor

I'm using Jamf Pro with some Macs and for some reason I have trouble getting a few M365 apps to update; specifically the Mac App Store versions of Microsoft Word, Excel, and Powerpoint. Interestingly, the Mac App Store versions of Outlook and OneNote update fine. I know the apps having issues are larger sized, but they should still work. I have tried removing and adding the apps to Jamf, removing the VPP option, and a few other things. I have also read about others having the same issue with Mac App Store M365 apps not updating.

Anyone experiencing this issue? Any suggestions on how to solve the issue?

1 REPLY 1

Nicholaus
Contributor

Have you tried using the Jamf App Catalog instead? It has a lot more control over how and when the apps update.