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Hi,

it seems a couple of my VPP Tokens have been revoked. The token all come from the same Apple School Manager. Is there anything I can do about this myself? Renewing the Tokens does not do anything. Jamf Support is responding really slow and the situation has been like this for a month now. 

Any Advice would be appreciated.

 

Remeber it get revoked. If you download a new token. And you most only use the token on one server.

token get revoken, if the downloader get deleted

 

so download a new. And upload to the server and wait a few hours

Remeber it get revoked. If you download a new token. And you most only use the token on one server.

token get revoken, if the downloader get deleted

 

so download a new. And upload to the server and wait a few hours


Already did that, but will try again. As I said this has been going on for a month. 

Also there is only one server so they should not be in use on other servers.

Might want to tighten up who has access to download your VPP Token.

Finally got a response from Jamf. This solution worked:

1. Make a database Backup

2. Stop Tomcat

3. Open MySQL Command Line Client and use the following Command:

update vpp_locations set token_revoked=0 where vpp_location_id=XX;

Replace XX with the ID of the VPP Location. You can find the ID in the URL of the Volume Purchasing Location. 

For example: 8443/view/settings/global-management/volume-purchasing/locations/78?tab=details

78 would be the ID here.

 

Finally got a response from Jamf. This solution worked:

1. Make a database Backup

2. Stop Tomcat

3. Open MySQL Command Line Client and use the following Command:

update vpp_locations set token_revoked=0 where vpp_location_id=XX;

Replace XX with the ID of the VPP Location. You can find the ID in the URL of the Volume Purchasing Location. 

For example: 8443/view/settings/global-management/volume-purchasing/locations/78?tab=details

78 would be the ID here.

 


End of course restart Tomcat :D

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