Apple Classroom doesn’t create a four-digit pincode when manually adding a class (ad-hoc classroom)

LennyR
New Contributor

Hi there,

 

Recently we purchased a number of iPads for our elementary school students. We have 20 iPads available for students to use and 1 teacher’s iPad with a single Apple ID used by all teachers. The students’ iPads do not have an Apple ID and or not configured as shared iPads.

 

We would like to utilize Apple Classroom on the teachers iPad where Apple Classroom is properly installed (we pushed this with Jamf School). However, on the teachers iPad, when we manually create a new class and click on ‘add students’ the expected four-digit pincode does not appear.

I also attempted to install Apple classroom on the students iPads, to see if it would work without an Apple id and with another profile installed via Jamf School. Weirdly enough, I did receive a four-digit pin. Quite strange!

 

Has anyone else experienced this issue and managed to resolve this? Thank you in advance!

 

Model: iPad 9th generation

iPad-OS: 17.4

MDM: Jamf school

 

Kind regards

An elementary school in Belgium

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