Changing from jamf pro to jamf school
Hi is there a way you can import all the deviced we have on jamf pro to jamf school? Or does this have to been done manually?Thanks View more
Forum Posts
No Managed Apple ID
Hello Everybody,our School has managed IPads since 8 month. The first classes, that get devices, are provided with managed apple ids. That worked very fine, every user got an automatic ID. Now we added some additional devices, but for them no id is g... View more
Jamf School Classroom Setup
Hello Everyone,I was wondering if there is a way to setup classroom without having to create user accounts for students and teachers? We really on use iPads for 5K and 1st Grade. View more
Exclude iPad from an app scope
Is there anyway to exclude an iPad that's been scoped via group to an app? I want the group to still receive the app, except for certain iPad(s), but they still need to remain in that group to receive other configs and/or apps.This can easily be done... View more
ERROR: "Licenses cannot be assigned because the service token is invalid."
Hi,whenever students try to download an application in their students app the following error occurs:"Licenses cannot be assigned because the service token is invalid." Funfact: Every Token is valid...Any suggestions what I am doing wrong :-D View more
New to Jamf School - IS CUSTOMER SERVICE that BAD?
We a new to Jamf School this year 2022 - switching over from Securely - and right now i am starting to regret the switch. We were told during a sales call that this was the system and that all our answers could be found on Jamf Nation and or during s... View more
JAMF SCHOOL - Teachers not seeing there classes
Looking for some help please as - I am not getting any help with Jamf Support at this moment and the case is at a HIGH level. We are new to Jamf School this year and transfer over from Securely MDM. The issue is Teachers are not seeing any of the def... View more
Disable o limit the account to be sign in on student shared ipads 1:1
We will start with a grade to use students shared ipads 1:1 and we have doubs about the initial configuration: What recommended, shared ipad profile or normal profile with a lot of capabilities? SharedShared Ipads could be a lof of restrictions when ... View more
Teacher app is doing nothing
Hi all,I have a class in jamf school with several users owning dep enrolled iPads. I also have a teacher user in that class. If I now login to ".jamfcloud.com/teacher", I see all those users. But if I do something (e.g. send an ad hoc attention messa... View more
MacOS Autonomous Single App Mode
Looking at setting up single app mode for a Mac and it is failing (The “Assessment Mode” payload contains an improperly formatted key: “AllowedApplications”.)The one thing I know I'm missing is the Team identifier for the app. My test app, Chess, doe... View more
Speech to text app
Does anyone know of any good Speech-to-text app suitable for elementary and middle school students?Thanks, View more
MacBook’s user authentication
Hello everyone, We use JAMF School to manage our iOS devices. We are primarily a Windows environment when it comes to laptops and desktops. We currently have new and older MacBook’s(iMacs too) that are not in the domain. They are stand-alone. For sec... View more
Auto Lock iPads in Certain Smart Group
Hi All,Does anyone know if it is possible to lock iPads which are in a certain group?We have a 'No Owner' smart group and we would like to be able to lock iPads inside this group to prevent use. I've searched through the various profile settings and ... View more
We in the 70's? Just want a jamf School license... been a week now and crickets
I've tried since last Friday to get a hold of sales and all I need is jamf School, 35 devices to start with and will go up to 120 devices.After multiple calls, sales called me after 6 days. They said to request the trial via my jamf account... and wa... View more
Deploying AdobeCC with Jamf School
My district recently purchased Jamf School to manage all of our iPads and a lab full of iMacs. So far I haven't run into many issues with enrolling devices and deploying apps, but I've hit a wall when it comes to Adobe CC. I've searched the forum her... View more
Shared iPads max users
I have shared iPads set as 6 max users in the DEP profile (the profile for shared classroom iPad carts). But there always comes a point when users start having login issues, or resetting pins don't work. Usually because the device has no more memory ... View more
MacBook’s user authentication
Hello everyone,We use JAMF school to manage our iOS devices. We are primarily a Windows environment when it comes to laptops and desktops. We currently have new and older MacBook’s(iMacs too) that are not in the domain. They are stand-alone. For secu... View more
iPad stuck at "iPad Locked to Owner"
At our school the most iPads are iPad Air 2 and they have few years yet working. We didn't remember if we registered the iPads with any iTunes account and now, I restored an iPad with the last IOs version and I get a stuck iPad because it is locked a... View more
Remove Students from Classes
Hi,what is the workaround to remove single students from classes in the jamf teacher app? I hope the answer is not to remove the whole class.Thank you!M. Bonvanie View more
TeamBuildr Training
I am using Jamf School (Zuldesk) and I can't push out the TeamBuildr Training app to our iPads. It just hangs in a pending mode. We have been using this product for years and have never had an issue like this before. Does anyone have this app correct... View more
Jamf School local account management
Hello y'all. I was just recently hired by a small (less than 500 k-12) students to manage their new 1:1 technology program. They had purchased 255 MacBooks, 180 iPads, and 60 Apple TVs. They also purchased Jamf School "at the recommendation of Apple.... View more
Devices Inventory not loading
For a few weeks now the Devices / Inventory page is often not loading. The menu is not showing at all and the frame for listing the devices is showing a loading circle. It happens as soon as you click on Inventory.This goes on and off. Some days we c... View more
Hide Apps in Apple TV
Never mind, issue solved. View more
Unable to revoke app licenses
I have been trying to reclaim some app licenses from some ipads so that I can use the app on some newer devices instead but when I click on 'Revoke' I get this message:"Failed Something went wrong while trying to revoke this license"Even if I un-enro... View more
iPad Locked When Adding to Jamf School
We have a strange occurrence and can't figure out the solution. We have an iPad that all of a sudden is locked when managed by Jamf School. It is missing the "Other Profile" labeled "Jamf School Education Profile (version:1)". We have attempted to re... View more
New to this world and Jamf
Hello! I want to start off saying I am new to the school world of IT. Been doing years of IT for dentists, and always for profit so its a change of pace for sure. So I took a new job and I have been tasked with moving everything over from eight mac m... View more
Does Jamf2Snipe work with Jamf School
I set up a snipe-it instance and was able to get Google LDAPS connected. I would like to use the Jamf2snipe between my snipe-it instance and our jamf school account. Does anybody know if the Jamf2Snipe works with Jamf school? View more
Device Groups > Add App, Can't distinguish between Mac and iOS Apps
If you are adding apps to a Device Group using the Add + button, if you have an app like Pages that is available for both iOS and Mac, there is currently no way in Jamf School to distinguish between the app types, unless you understand the subtle des... View more
Using Jamf School to copy over files
I need to copy files over to a folder that I created called /usr/local/etc. To be more specific, it's 4 files that I created that contain Lightspeed certificate files (.pem files). What's the best and easiest way to go about copying these files over ... View more
Microsoft Azure AD Users Not Reflecting in Apple School Manager
Hi,Having trouble getting the users from Microsoft Azure AD to reflect on Apple School Manager. I have read through and followed all the instructions on Apple's website related to syncing users from Microsoft Azure AD. We are not getting any error me... View more
