We have a couple of mobile carts of MacBooks we occasionally loan out for testing or staff development days. Users will often leave online accounts signed in or have documents left in the folders. I have been seeking a way to clean up the devices wit... View more
I have inherited a set up for a primary school, and they have a number of class sets of iPads.Each iPad in the class in currently signed into a Managed ID (eg year2@schoolname.school). i believe this is for the ASM deployed store apps.As i understand... View more
Since the beginning we have problems with teachers that normally didn't restart their Macbooks and at the end we have the problem with the device and the inactive status. Anyone have a script that could restart services at Macbooks to prevent the ina... View more
Dear All,Question on the Chrome update. All the devices are set to Auto Update and are on. However, the update only starts when I go to About Google Chrome and get this message "Nearly up to date! Relaunch Google Chrome to finish updating." How do I ... View more
Hi there,we have an issue with our wi-fi. A lot devices disconnect from our wi-fi when they are in standby for 5-10 minutes. They also don't auto-join although the payload is set up with auto-join. That's a big problem because we want to region based... View more
I have devices configured with- Only allow Temporary SessionsandLog users out of a temporary session after the specified period of inactivity (in seconds).Guest users are not logged out after inactivity. They have to logout manually.We are not using ... View more
Hi there,the QR Code doesn't show up although I checked "allow parent devices to use a QR code to pair with students device" to be on and enabled JAMF Parent. Fun fact: "Requires iOS app version 6.2 or newer." But there is just version 5.2.3.I also t... View more
Hello,Fonts are distributed on shared iPads (through profiles ;-))These profiles are well installed BUT the fonts are not accessible...Any idea? View more
I have an admin account created with our DEP Profile "Staff admin". We manually create a second admin account "Tech admin" when provisioning and finishing touches for distribution. I want to get rid of that Staff Admin account, both moving forward fo... View more
I have three iPads that I'm trying to switch over from shared iPads (in JAMF school) to individual student iPads. I've tried wiping/factory resetting them manually and then manually preparing them with Apple Configurator 2, but every time I do it, th... View more
I'm trying to set up remote management with Apple Remote Desktop on Macs running Big Sur and Monterey. The devices are on a different site, and I need to remotely enable the functions that you normally have to check box, like Generate reports, Restar... View more
I have erase-install.sh (version 25.0) deployed to a computer for testing and get an execution error when running a script with commands.The script with commands:sh /Library/Management/erase-install/erase-install.sh --version=11.5.2 --check-power --e... View more
Does anyone else use Apple TVs with Jamf School but disable AirPlay on them? The Restriction payload hasn't been working for a while for us and I was curious if anyone else is seeing the same behavior. We have an open ticket with support for the issu... View more
Hello Everyone,I've encountered a recent issue with Web Clips on my student devices.Normally these student devices have a group full of Web Clips. Different links to educational websites, some online PDF's, etc. I recently added an app to these devic... View more
Has anyone found a way to restrict the Gmail app on iPadOS to only allow access to school issued Google Workspace accounts? It seems to ignore the network level restriction. I've contacted Google about this with no success. Thanks! View more
I am putting this in the Jamf School section because that is what we are currently using, but I believe this is a relevant topic for everyone.I started working in my position at a K12 school last summer and have been learning many things about techno... View more
Hi there,I recently enrolled more than 100 iPads and one of them stays inactive although it is connected to the internet. Everything else is working fine except commands from Jamf (but in fact that is no surprise). Any ideas to solve this problem wit... View more
Hi, I am just wondering if there's a quick way to ban all web clips from home screen or even better deactivate it in safari (script?) Activating a plain safelist and blocklist profile, unchecking: -safelist all web clips- has no effect at all.No Layo... View more
Hi, we have a big problem with the layouts at our school. We have defined layouts (iPadOS) for school days. Unfortunately, the layout that should apply outside school hours cannot be loaded. Jamf has the following error: "Profile installation failed ... View more
Good day. I'm a newbie admin on JAMF School and i've been stuck for 3 days trying to figure out why I am unable to re-enroll 2 devices on JAMF. These 2 devices has already been enrolled but they are currently in-active. May I know how can i re-enroll... View more
Hello!We are in the process of moving from Apple Profile Manager to JAMF School. In the process, I've been trying to migrate the VPP licenses into JAMF for days. Unfortunately without success.My problem is that our Apple Profile Manger is no longer r... View more
HiWe have one student whose iPad is locked down. Obviously we have to allow access to certain apps so that the student can work, however we discovered today that even though the student has his web browser restricted they are still able to open it wh... View more
i have an request of a little private school, they want to add ipads in their school, all these ipads are byod, and so they not supervised. But they want when the ipad is in the schools wlan, that only apps, allowed by the school, are useable on the ... View more
Hi,Has anyone else noticed that in JAMF SCHOOL, the image for any iPad 9th Gen device does not display an image. I opened a ticket with support (JAMF-3267445) but was told that we have to wait for the Jamf team to update this. I'm just wondering if a... View more
Hello! Looking for detailed options, preferably native or free, to deploy HPLJ printers with Jamf School. We are a primary Windows environment. Our print server is Server 2016 and mostly leverages a universal windows driver for the HPLJ printers on o... View more
Hello,I'm in very early days of Testing JamF School and I'm running into a slight problem that I hope is easily remedied.I have an iPad that is Supervised and Enrolled into JAMF.When I try an install a Free APP via JamF a prompt on the iPad pops up s... View more
Hi all,we use Jamf School for several months now and are pretty happy with it. Today we created a second "System Administrator" in Jamf School for personell redundancy.Since then the old (first) admin cannot login anymore and is presented a "401 Unau... View more
It is now not possible to push all internal apps with one click on every ipad. We have to reinstall the internal Apps one by one on every ipad. It would be a good feature if we can push all internal apps at once on every iPad. Best regards. Ralph View more
Hello all,When using the Printer Management payload under Profiles, I am unable to set the device name of the printer. The important detail is that it is not the "display name". Currently, payloads will correctly configure the display name, then set ... View more
Hello folks!Monterey won't continue to install after entering admin device password: I have a few M1 MacBook Airs that this is happening. Totally random! Has anyone else found this to be the case?I have also erased and re-provisioned the device and i... View more
