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Evening. I hoping someone may be able to help me. I am very new to being a technician so am quick to learn but honest when I don't know something.



I didn't know anything about this migration from VPP to ASM. I went to buy an app the other day from VPP to be guided to ASM. When I signed into ASM and go to settings/apps books/purchase history I can see all the free and paid apps that I have purchased in VPP, which is great but thats where the good news stop as my paid apps aren't showing anywhere else.



If I go to ASM and search a free app I already have , it gives my the chance to order more and it shows me how many licenses I already have. If I go to ASM and search a paid app which I already have paid licenses for there is no recognition that I have any licenses for it, therefore the apps don't show up in Jamf school. I know I'm meant to migrate and move tokens over, but all my free apps have worked and moved over - why not the paid for apps, there must be 1 small step that I'm missing. Any clues?



Thank you so much

I have just migrated from VPP to Apps and Books in ASM and I am having similar issue with my paid apps. After making sure I was in the correct Location in ASM and refreshed my Apps Purchased in Volume in Jamf pro, the free apps showed up in Mobile Device Apps. But if I needed to purchase more of my paid apps I had to login to ASM using my Legacy VPP credentials, buy the apps and make sure I transferred them to the correct Apps and Books location. The only issue I had, when I purchased more apps, the status of them went straight to being used. EX. I have 143 devices and I have 185 licenses for Notability, but those extra 42 licenses were listed as used when I transferred the purchase from locations in ASM and then refreshed apps list in Jamf.

nvrmnd

Your purchase history appears. If you want to see purchases that you made more than 90 days prior, tap Last 90 Days, then select a different date range.



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