Disable find my shared iPad

ASVtechnology
New Contributor III

Good morning,

 

We have a shared iPad with button on/off broken, then we can't make a DFU.

 

Student forgot the pincode and restarted the iPad, then it not have WiFi to control by Jamf portal, we can't do a DFU because on/off is broken and warranty want to disable FindMy iPad because it's enabled on all shared iPads.

 

Anyone have an idea to apply?


Thank you very much

1 REPLY 1

ASVtechnology
New Contributor III

At the moment we open a case with Apple support and the sent a link to request deactivated Find My.

 

More news in a few days.