2 weeks ago
We have a school that have a set of shared iPads which they occasionally erase. Since 17.5 the setup half completes but they then lose connection to the MDM (Jamf School) and nothing gets installed. When using a hotspot it completes fine. They've not done anything to their school network so are wondering what has changed between 17.4.1 and 17.5 that would interfere with the setup on the school network.
Anu suggestions?
Thanks
Andrew
2 weeks ago
Check out Jamf Jet app
https://marketplace.jamf.com/details/jamf-environment-test
and
Mac Evaluation Utility
https://blog.kandji.io/mac-evaluation-utility
https://beta.apple.com/it
to help understand how your network environment may impact the connectivity and traffic for Apple devices.