Jamf Nation Community

rosmer

Suddenly, as of a few days ago, users are prompted on every login to allow Jamf Connect to access their Google accounts. They need to scroll down and click Allow every time.The only thing that's changed recently that I'm aware of is that Jamf Connect...

rosmer · 04-12-2023

Hi all,We're encountering a random issue with the Jamf Connect login window hanging and preventing any interaction with the computer. The login window is gray, the spinning beachball spins, and we can't click on anything.To get around this we have to...

rosmer

We're still having the trouble. I've opened a ticket with JAMF support, but it does seem to be an issue on the Google side of things. If we figure it out I will post what I find!

rosmer

Thanks for looking @AJPinto. I rolled back to Jamf Connect 2.33 on a test device and still get the prompt. I checked out LDAP settings within Google Admin and see the certificate for the Jamf Connect web app is still valid, so I'm not sure what else ...

rosmer · 08-08-2023

The only fix I've had work is updating the OS past Monterey 12.3.If you're quick enough at the login screen you should be able to click Local Login before the JAMF Connect window freezes and log in as a local administrator, then update the OS.Done th...

rosmer · 04-13-2023

Thanks for the lead @llambert! I will check out the OS version and give updating a try.

rosmer · 04-12-2023

Thanks for looking @steve_summers!Everything had been working correctly so far for these users, with the profiles as configured and logging in. The users are actually in-office too, they had just brought their Macbooks home for the evening.I've manag...

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Login requires Google consent every time

Jamf Connect Login Window Hangs

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