Hi all, I've slowly been working on creating an iOS app that ties into
the JSS API to perform basic tasks on mobile devices such as updating
inventory, sending a blank push and adding / removing a device from a
static mobile device group (that group ...
It looks like this weekend there was an update to the Self Service
Mobile app (to version 9.82). We are finding anyone running this version
is unable to connect via the app. It returns back "Unable to connect to
server." Has anyone else seen this iss...
Some background ... We use a variety of configuration profiles for
managing our student iOS devices and when it comes to troubleshooting
devices with students, at times we remove restrictions temporarily to
gain access to other parts of iOS. While it...
Good morning, For our deployment on student iOS-based devices we
restrict the app store and use Self-Service for app installation. One
drawback to this setup is update handling on devices. One way we were
looking at working with updates is to keep a ...
That's a great find! We were able to do the same thing with our devices
to get things going. What's interesting is the config profiles / device
/ setup is all the same as it was last school year (in our case the
devices are the same and we didn't wip...
We have found the password reset helps with users logging in. 16.6.1
didn't resolve the issue for us and I don't *quite* yet want to update a
test device to 17 to test it out on that OS. Has anyone else tried
iPadOS 17 to see if that fixes the issue?
Thanks for the info about resetting the users password. Since we are 1:1
and our shared devices are used as loaners for when a student may forget
their device at home or have an issue where they need troubleshooting,
resetting a password isn't a scal...
