Please note this position is onsite in our office in London.
Please apply through:
Publicis is seeking a talented Mac Systems Administrator to create, maintain and support management systems for Groupe Mac devices. This is a full-time position based in London.
Key Responsibilities:
- Establish and maintain macOS standards, configuration specifications for the global Groupe Mac population.
- Create and maintain Knowledge Base articles for macOS.
- Design, build, and administer policies for macOS in Jamf Pro.
- Create, test, and deploy MDM profiles for macOS
- Support the lifecycle management for macOS and Mac hardware releases, system updates and upgrades, and resolution of software-related problems by aiding other EIS service owners.
- Collaborate on macOS assigned projects, communicate complex technical requirements to technical and non-technical personnel, and present complex issues to management officials.
- Develop solutions for and support integrations of new organizations integrating into the Groupe.
- Design, develop, and manage macOS solutions in support of Groupe’s efforts to enhance the existing enterprise architecture.
- Develop and document policies and procedures, and strategies that ensure the installation, configuration, and maintenance of macOS operating environments are performed in a secure manner within the Groupe.
In addition to those documented, an incumbent may be required to perform other incidental duties from time-to-time.
Qualifications
- Minimum of three years post-secondary education and/or relevant work experience.
- Administrator level knowledge of Jamf Pro.
- Familiarity with Device Enrollment via Apple Business Manager (ABM).
- In-depth knowledge of macOS software and hardware which can be leveraged to support Enterprise efforts to plan, create, test, and deploy hardware, software, and supporting applications.
- Experience packaging and building software that can be distributed across geographically diverse systems, coupled with a demonstrated ability to meaningfully engage in interoperability and release testing of those builds.
- Knowledge of one or more scripting languages (bash, sh, zsh, Python)
- Excellent verbal and written communication skills, including the ability to partner and collaborate with other IT infrastructure teams, business users, and leaders on architecture and security models
- Experience with ITIL change management / service processes.
- Preferred certifications: Apple Certified Support Professional (ACSP), Jamf 200 or higher.